BMW of Birmingham

Go ELSEWHERE This is the worst place to buy a car from. I bought a new car from them in late 2015. In early 2016, the front tow hitch cover literally fell off of t This is the worst place to buy a car from. I bought a new car from them in late 2015. In early 2016, the front tow hitch cover literally fell off of the car, nowhere to be seen. I have been trying to contact them for months about such a simple issue, with no response. This is a sorry excuse for a dealership, and because of the organization of the company, they have an effective monopoly for the Birmingham area. MY recommendation: spend an extra day and go to Atlanta for your BMW needs. More

Great job We will never have anyone else service any of our BMWs. Sterling treats us more like family and the work is always completely outstanding and finished We will never have anyone else service any of our BMWs. Sterling treats us more like family and the work is always completely outstanding and finished on time More

Great experience! Our salesman, Chris Cole, and BMW Genius, Michael Matkosky, did an amazing job. We love our new car and feel confident driving it. Chris spent time Our salesman, Chris Cole, and BMW Genius, Michael Matkosky, did an amazing job. We love our new car and feel confident driving it. Chris spent time with us showing us cars and the options. And then Michael did a great job showing us all the amazing things that we can do while driving. I really appreciated them bringing us back for a second lesson so we could take advantage of the options. More

Oleg Ghilan was awesome to work with on finding my car Oleg couldn't have made finding my sweet sixteen car any easier! He was awesome to work with, he was very patient, he was not pushy at all and was ver Oleg couldn't have made finding my sweet sixteen car any easier! He was awesome to work with, he was very patient, he was not pushy at all and was very kind with me and my parents! We will be coming back to BMW because of Oleg! He was awesome! More

Dustin in service dept Dustin in service went above and beyond what I expected. I have an extended warranty with another company. Dustin went out of his way and got my claim Dustin in service went above and beyond what I expected. I have an extended warranty with another company. Dustin went out of his way and got my claim approved. The hoops he had to jump through to get the approval and get the claim processed was great. He got me set up with a courtesy car and kept me updated through the whole process. Dustin is a great asset to BMW. More

Great experience Had a great experience purchasing my car. Since I've purchased, they have been available to answer questions about my car, paperwork, warranties etc. Had a great experience purchasing my car. Since I've purchased, they have been available to answer questions about my car, paperwork, warranties etc. Very professional team. Ed was my primary sales person. More

BMW genius Michael Matkosky has been extremely helpful in teaching me how to use many of the features of my new BMW m240i . Use of the i-controller and program Michael Matkosky has been extremely helpful in teaching me how to use many of the features of my new BMW m240i . Use of the i-controller and programming buttons to control the split screen are not well covered in the owners manual. The genius sessions have been very helpful in learning how to use these features. More

services received was great. The services I received was great, I was in out t a very good time, I was greet with a smile. excelled service, appointment was on time. The services I received was great, I was in out t a very good time, I was greet with a smile. excelled service, appointment was on time. More

Red Carpet Service I experienced excellent service from my salesman Karreem Battles. I brought my vehicle in for a genius appointment and was overwhelmed with the servic I experienced excellent service from my salesman Karreem Battles. I brought my vehicle in for a genius appointment and was overwhelmed with the service I was provided. Michael Matkosky was very friendly and knowledgeable about my specific vehicle. More

Excellent Experience I recently purchased a 2017 BMW X1 from this dealership. I cannot say enough about how helpful everyone there was during the process. As a recently I recently purchased a 2017 BMW X1 from this dealership. I cannot say enough about how helpful everyone there was during the process. As a recently widowed woman, I had not purchased a new car on my own for many years. Everyone involved in the process made it as easy as possible for me and I really appreciate their help and concern. More