
BMW of Bloomfield Hills
Bloomfield Hills, MI
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I just recently bought a 2017 440i and the sales woman I had was great! She was patient, and knowledgeable about all the features on the car. Also the staff was very helpful and courteous. If your thinking had was great! She was patient, and knowledgeable about all the features on the car. Also the staff was very helpful and courteous. If your thinking of buying a BMW go to Erhard BMW! More
Service was good Brain was good service department were nice and very helpful . I like dealing with them and I will never go to the one in Rochester they just don't kn Brain was good service department were nice and very helpful . I like dealing with them and I will never go to the one in Rochester they just don't know anything . More
The Service Department is awesome I am giving it 1000 stars my service advisor Chuck Kauffman always goes out of his way to make sure my car is working fine and get things done right also the Service Man stars my service advisor Chuck Kauffman always goes out of his way to make sure my car is working fine and get things done right also the Service Manager Tim Polk always make sure I am taken care of even if he’s busy thanks again I will be telling all of my BMW friends to only bring their car to the Number 1 Dealership More
Efficient, responsive and very helpful in new vehicle purchase. The staff is very knowledgeable and was considerate of time and the fact that this is my first BMW vehicle. purchase. The staff is very knowledgeable and was considerate of time and the fact that this is my first BMW vehicle. More
My second BMW from this dealership The service - as with my first BMW - was simply perfect from the first second we enterd the dealership to the last second when we picked-up the car. T The service - as with my first BMW - was simply perfect from the first second we enterd the dealership to the last second when we picked-up the car. The entire team gives you a warm feeling and you know they'll take care of you in all aspects. My special thanks to David Nank. For both vehicles David was my Client Adviser and you can be sure he takes care of you in all aspects. My thanks again to the entire team. Job very well done German Bosherz More
Very professional and great to buy from I stopped by Erhard BMW just to see what they have for CPO as my daughter needed a new car for her school driving. I have an older BMW which I bought I stopped by Erhard BMW just to see what they have for CPO as my daughter needed a new car for her school driving. I have an older BMW which I bought from Erhard in 2013 and was looking to trade. I stopped at the Chevy and Jeep dealers earlier, and it felt the sales ppl there so pushy and exactly what we hear about used car salesmen. When I stopped by here, the sales guy Darryl Perry was very courteous and professional. I did not feel he was pushing me. I told him what I was looking for, and I needed to trade my older BMW. We narrowed the cars we looked at and I ended up test drive 2 of them. I asked him to price me the one that has fewer miles. The price for the car was on the high-end and the trade on my car was less what the Chevy dealer gave me. I know the dealer and the sales guy need to make money, so I gave him my bottom line price for the whole deal to see if we can make it a win-win, so he went and consulted with his manager and came back with a shaking hand for the deal. The whole shopping process and decision making took an hour or less; the whole transaction took less than 2.5 hrs as I waited there and did the whole thing. The financial manager Brook, was very nice as she stayed after their close time at 8PM to finish my paperwork & let me drive the new car that night. Overall great experience, great customer service, and hopefully, the car will be great too as still sitting in the garage due to the weather we have. I recommend Darryl if anyone looking at BMW at Erhard. More
My experience at the Bloomfield Erhard BMW dealership was fantastic. Chen, Darrell and Vinnie are the best! The dealership itself is a great place with very good accommodations for people to wait for their c fantastic. Chen, Darrell and Vinnie are the best! The dealership itself is a great place with very good accommodations for people to wait for their car while it is being serviced, they even gave me an office to work in that is much nicer than my own! More