BMW of Bloomfield Hills

Price and service were both as promised. Would recommend this dealership for repairs in the future. Had to replace two tires and was in and out in 2 hours this dealership for repairs in the future. Had to replace two tires and was in and out in 2 hours More

Everyone I deal with at Erhard is extremely kind and professional. Specifically the service team and working with Chen, Sam and Michael to keep my cars running great and looking good has been an excepti professional. Specifically the service team and working with Chen, Sam and Michael to keep my cars running great and looking good has been an exceptional experience. These are long established relationships built on experience trust and friendship. They are all committed and dedicated to troubleshooting and keeping my vehicles safe. Mike Brian Bob Chuck Bobby and Ryan are also always there to jump in and help. (Need to also thank Vinny in finance along with Al and Dan in parts for their professionalism) . All of this service happens under the guidance of Tim who clearly has years of solid experience in running the shop and is a nice guy to work with. BMW corporate and the sales team upfront led by Kevin and Alan get credit for getting these amazing vehicles delivered and on the road to happy customers. I think it is the customer experience with the service team that keeps people coming back. All in all you have a great team of people. Thanks to Nichole and Annette for always making my checkout experience fun. Congratulations to your fine team, I am proud to have been a customer for over 35 years! Howard D More

First Class Service Walked in without an appointment ...was greeted with courtesy and professionalism. Offered hot or cold beverages, then paired with Jeni' Vellucici who Walked in without an appointment ...was greeted with courtesy and professionalism. Offered hot or cold beverages, then paired with Jeni' Vellucici who provided credible information and offered alternative model options. She was not pushy, but maintained appropriate contact. More importantly, Jeni" came in on her day off to accommodate my schedule. When I arrived to pick up my car, she even had a beautiful red rose for me...which has lasted 11 days now! More

I recently had my i3 in for emergency repairs, and they went out of their way to accommodate me. As usual they provided me with a beautiful new loaner, and kept me updated while the car was being repaired. went out of their way to accommodate me. As usual they provided me with a beautiful new loaner, and kept me updated while the car was being repaired. Great service! More

They went out of their way to help, from purchase to service I have purchased used cars from Erhard and I have been treated as if I bought their most expensive new car on the lot! Everybody treats me as if I wa I have purchased used cars from Erhard and I have been treated as if I bought their most expensive new car on the lot! Everybody treats me as if I was a member of their own family. It's easy for someone to sell you a car and make you a lot of promises. But it is rare after the purchase they not only deliver on what they told you, but go over and above to make sure you are happy with any service issues. More

Erhard of Bloomfield Hills did a fine job on my first years maintenance visit. The computer updates were completed, and Chuck gave me a realistic time frame for ehen they would be completed. Overall a ve years maintenance visit. The computer updates were completed, and Chuck gave me a realistic time frame for ehen they would be completed. Overall a very pleasant experience. Thank you! More

new car outstanding costumer service , i love this place , they treat you like a family . thank you BMW of Bloomfield Hills, Harold the sales person h outstanding costumer service , i love this place , they treat you like a family . thank you BMW of Bloomfield Hills, Harold the sales person he is so nice and professional , Good Job Herold . thank again Adawia Imam More

Best Buying Experience I've Ever Had! Trying to purchase a car locally can be challenging so consider how hard it is to complete a deal for the vehicle you want long distance! Darryl Perry Trying to purchase a car locally can be challenging so consider how hard it is to complete a deal for the vehicle you want long distance! Darryl Perry made it exceptionally easy for me. The entire dealership experience was phenomenal! I didn't feel rushed or pressured. I am very happy with my X2! More

Great friendly experience that was smooth and fast. Great experience. Friendly sales staff that were welcoming, kind and knowledgeable. The process was fast and easy. Highly recommend this dealership to Great experience. Friendly sales staff that were welcoming, kind and knowledgeable. The process was fast and easy. Highly recommend this dealership to any considering a vehicle! More

New Car Lease David Nank made selecting my new car a real pleasure. He does a great job. I've been leasing and buying cars from Erhard for over 30 years. They ar David Nank made selecting my new car a real pleasure. He does a great job. I've been leasing and buying cars from Erhard for over 30 years. They are tops in sales and especially service. Chen Yen is the best Service guy ever. More