BMW of Bloomfield Hills

Phone response very slow. The dealership is fine, BMW northern headquarters not so much. This is our first and last BMW 86,000 miles and the plastic timing chain tensioner brok The dealership is fine, BMW northern headquarters not so much. This is our first and last BMW 86,000 miles and the plastic timing chain tensioner broke destroying the motor This is a common problem the factory knows about. These motors were built between 2011 to 2017 the N20 beware if you have one because the factory said to bad. I drive a 2008 Lincoln MKX,right now I have 270,000 miles on it and it burns 1/2 quart oil between oil changes and gets 28 MPG. ZERO problems with the motor. Guess what my new car is going to be. VERY VERY DISSATISFIED CUSTOMER (BUY AMERICAN) More

recent service my representative was professional. the service was timely. detailing of vehicle was perfect. I highly recommend. even on a hholiday weekend they w my representative was professional. the service was timely. detailing of vehicle was perfect. I highly recommend. even on a hholiday weekend they were3 on the job and on time. More

Made same day appointment. Got me in and out quickly and no hassle. Also liked the free car wash. Ryan takes good care of his customers. no hassle. Also liked the free car wash. Ryan takes good care of his customers. More

Very good experience with my first BMW lease Was in contact with several BMW dealers, and finally got my first BMW with Erhard BMW of Bloomfield Hills. We had a very good experience with our sale Was in contact with several BMW dealers, and finally got my first BMW with Erhard BMW of Bloomfield Hills. We had a very good experience with our sales David Nank, who is friendly and responsive. I was planning to trade in my car but changed my mind at last minute, they agreed with no problem, really appreciate that, since I got extra $2500 by selling my car to a different dealer. hahaha. Picking up the car on Monday evening, David spent 30+ minutes explaining, very dedicated and professional. Hope my car runs well so I don't have to bother you. :) More

My experience at the dealership is perfect everyone was helpful courteous knowledgeable they made the process enjoyable. Harold was a pleasure to deal with both personally and professionally. Kind a wish I helpful courteous knowledgeable they made the process enjoyable. Harold was a pleasure to deal with both personally and professionally. Kind a wish I could lease a car every year. I’ve been dealing with Kevin for years it’s always a pleasure great guy and manager More

Stellar service experience, as always! Have been going to Erhard for a long time, and the team in service always manages to exceed my expectations. Mike Hood is highly competent and knowle Have been going to Erhard for a long time, and the team in service always manages to exceed my expectations. Mike Hood is highly competent and knowledgeable, always makes sure he takes care of the customer, and educates on some topics if need be. The facility is beautiful, really appreciate the office space when available (enjoy that more than my home office, quite frankly), and the staff is just top-notch all around. While taking a car in for service doesn't usually rank highly on the list of enjoyable experiences, the team at Erhard BMW is defying that perception. More

New car purchase My sales experience and support was excellent. I really appreciated the time and follow up on my new car purchase. My sales person Sabrina was excelle My sales experience and support was excellent. I really appreciated the time and follow up on my new car purchase. My sales person Sabrina was excellent and I look forward to enjoying my new vehicle. We will plan to make our next car purchase with Sabrina. More

Great service. Brian Kolber is the reason I choose Erhard! Beautiful location. The team made great suggestions for options on my vehicle, while also letting me know what needed to be repaired. Erhard! Beautiful location. The team made great suggestions for options on my vehicle, while also letting me know what needed to be repaired. More

Service department exceeds expectations The service team is very fair and transparent. I like working with Mike Hood as he "tells it like it is" and really makes sure that they are providin The service team is very fair and transparent. I like working with Mike Hood as he "tells it like it is" and really makes sure that they are providing an outstanding service experience. He is very knowledgeable about the intricacies of the various BMW models which I find helpful and interesting. I also would not hesitate to recommend their whole car detail service - my car came back looking like new! More