BMW of Bloomfield Hills

Service department exceeds expectations The service team is very fair and transparent. I like working with Mike Hood as he "tells it like it is" and really makes sure that they are providin The service team is very fair and transparent. I like working with Mike Hood as he "tells it like it is" and really makes sure that they are providing an outstanding service experience. He is very knowledgeable about the intricacies of the various BMW models which I find helpful and interesting. I also would not hesitate to recommend their whole car detail service - my car came back looking like new! More

New car purchase My sales experience and support was excellent. I really appreciated the time and follow up on my new car purchase. My sales person Sabrina was excelle My sales experience and support was excellent. I really appreciated the time and follow up on my new car purchase. My sales person Sabrina was excellent and I look forward to enjoying my new vehicle. We will plan to make our next car purchase with Sabrina. More

Great service. Brian Kolber is the reason I choose Erhard! Beautiful location. The team made great suggestions for options on my vehicle, while also letting me know what needed to be repaired. Erhard! Beautiful location. The team made great suggestions for options on my vehicle, while also letting me know what needed to be repaired. More

Fantastic group of people, and many of them have been with this dealer for years, or decades! That speaks volumes to me. Highly recommend Erhard BMW. with this dealer for years, or decades! That speaks volumes to me. Highly recommend Erhard BMW. More

I’ve been servicing my vehicles at this location for the past 4 years, and not once have I had an issue with the Service Department. past 4 years, and not once have I had an issue with the Service Department. More

What a wonderful experience! I fell in love with a Z4 and Jeni Vellucci did everything possible for me to acquire it!! I've bought many cars and this was my best experience of al I fell in love with a Z4 and Jeni Vellucci did everything possible for me to acquire it!! I've bought many cars and this was my best experience of all!!! More

Nov 2019 new 2020 BMW x3 Everett was excellent sales person and very knowledgeable about the newer features on the x3. I wanted a few particular options and he was able to l Everett was excellent sales person and very knowledgeable about the newer features on the x3. I wanted a few particular options and he was able to locate two beautiful x3's that would meet my needs. We took a test drive, and I selected a car, and he was able to find a couple of ways to discount the price. Fantastic experience. Highly recommend this dealership. More

I had the best experience possible and found the perfect car for me, with the excellent assistance of a seasoned professional, Richard Sterr. I had first visited the BMW dealer in Rochester, but left to fi car for me, with the excellent assistance of a seasoned professional, Richard Sterr. I had first visited the BMW dealer in Rochester, but left to find a better experience. I made a great decision. More

Terrible attitude I was really looking forward to buying my second BMW from this dealership. However, when I came back in (with a very large down payment) to negotiate I was really looking forward to buying my second BMW from this dealership. However, when I came back in (with a very large down payment) to negotiate the price and complete the deal the salesman did not even try to hide his irritation. When I didn't accept their negotiated price he got an even bigger attitude and walked away...no "thank you for coming in" or "Sorry we couldn't work it out." What he did say as he walked away was a very snarky, "Unbelievable". I truly regret not walking out at the first hint of an attitude. Without the attitude I probably would have accepted their price. One of the worst examples of salesmanship I have ever seen. He did nothing to make me want to buy the care from him (in fact it was the opposite) and I really wanted to buy the car. More