BMW of Bloomfield Hills

From Sales to Service, the entire Team Penske is the best. Mike Hood got my car in and out quickly giving me just enough time to catch up with the amazing sales staff. This place is like coming home for best. Mike Hood got my car in and out quickly giving me just enough time to catch up with the amazing sales staff. This place is like coming home for Thanksgiving. Come for your yearly visit, socialize with your family, get out quick and happy. See you next year!! More

Chen in service is the best he is always available and fills me in every step of the way fills me in every step of the way More

Audrey did a terrific job finding a car that matched our criteria in a very difficult market and expertly guided us through the purchase process. criteria in a very difficult market and expertly guided us through the purchase process. More

Excellent service from David Nank. Car was ready when we arrived. Went over car details . Car was ready when we arrived. Went over car details . More

Gloria was great! We had a few set backs but she made sure that I had the car I wanted when I wanted it. Great customer service! We had a few set backs but she made sure that I had the car I wanted when I wanted it. Great customer service! More

Service was great. Problem was they washed my car and it was dirtier then when I brought it in. Water spots everywhere. Problem was they washed my car and it was dirtier then when I brought it in. Water spots everywhere. More

So a thing happened. I went to check out the new BMW store in Bloomfield Hills and ran into Carmen Pizzo. Didn't really want to waste this young man's time. But long stor I went to check out the new BMW store in Bloomfield Hills and ran into Carmen Pizzo. Didn't really want to waste this young man's time. But long story short my new BMW is on order and I've seriously upgraded my life. I've enjoyed my 5Speed turbo VW but can't wait for my new M550i to arrive. Carmen made it so easy. Huge thank you! More

Great service every time. Fast, efficient, prompt. New management with improvements noted. Sticking with them for future service. Fast, efficient, prompt. New management with improvements noted. Sticking with them for future service. More

they are very nice and helpful people. Great place to have a new car and special thanks for Audrey she very nice and helpful person Great place to have a new car and special thanks for Audrey she very nice and helpful person More

Easy to schedule appointments online. Able to list issues when making appointment, and the service rep had everything lined up for me when I got there. Prompt service. Car was returned Able to list issues when making appointment, and the service rep had everything lined up for me when I got there. Prompt service. Car was returned to me with the interior and exterior cleaned. There was even a steering wheel cover. Also placed an order with the parts department for an accessory. Great service with parts also. Although this dealership has changed ownership since I last owned a BMW, my same service rep was there and I saw a lot of familiar faces. That was nice. Chen Yen has been my service rep for 3 prior BMWs and now my new one -- over 15 years of trust and mutual respect. More