Back

BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,156 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

Directions

By Type

Showing 1,156 reviews

April 28, 2022

Easy to schedule appointments online. Able to list issues when making appointment, and the service rep had everything lined up for me when I got there. Prompt service. Car was returned More

by DTWGulo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen Yen
Apr 29, 2022 -

BMW of Bloomfield Hills responded

I am glad to hear that you had an excellent visit with our Service Department. Thank you for taking time out of your day to share your feedback with us. We constantly strive for top-notch service in our Service Department and it's great to know that it is being properly executed. The BMW of Bloomfield Hills team will be here the next time you need us.

April 27, 2022

Definitely an amazing experience buying a BMW compared to other cars. White glove service and first class all the way. Gloria is a great sales lady and very knowledgeable More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Medina
Apr 28, 2022 -

BMW of Bloomfield Hills responded

Ryan, thank you for taking the time to share your experience. We at BMW of Bloomfield Hills are pleased to learn that our Sales Team provided an amazing dealership experience. Congratulations on your new vehicle. Please don't hesitate to reach out if there's anything more we can do.

April 26, 2022

They are the best. I got what I wanted and Audrey my sale person is the best. More

by Nesa.masoumy82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Houck-Fassnacht
Apr 26, 2022 -

BMW of Bloomfield Hills responded

Thank you! Our reputation is one of our top priorities. Your positive rating is what we are always striving for!

April 26, 2022

Hands down best BMW dealership in Michigan (oh, and free coffee machine is amazing). Overall an amazing dealership and exquisite selection of BMW's available. Thank you Meghan for the experience to remember More

by kar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan
Apr 26, 2022 -

BMW of Bloomfield Hills responded

Thanks for sharing your thoughts about your experience with BMW of Bloomfield Hills, Kar. Congratulations on your new BMW! We appreciate your business and hope to see you again soon! John Nazzal General Manager BMW of Bloomfield Hills JNazzal@penskeautomotive.com

April 23, 2022

Always courteous and treat the customers with utmost respect. Very knowledgeable on the vehicle and will not overcharge for service. More

by Jonesmichael2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kolber
Apr 25, 2022 -

BMW of Bloomfield Hills responded

Thank you for sharing this great feedback with us. We are happy to provide an excellent service experience here at BMW of Bloomfield Hills and happy to have earned your business. We look forward to welcoming you back again next time.

April 21, 2022

Only one thing better than getting a new BMW was getting it delivered through Sabrina BMW of Bloomfield Hills More

by Torrenti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Rolle
Apr 22, 2022 -

BMW of Bloomfield Hills responded

Thank you for the excellent review, Torrenti! Congratulations on our new BMW! Don't hesitate to reach out to us when we can work wtih you down the road at BMW of Bloomfield Hills.

April 21, 2022

Anyone can sell you a car. Servicing the vehicle for the entire duration of ownership is a different story. This is what’s important to me as I make my purchase decision. BMW o More

by aberry622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen Yen, Art Anton
Apr 23, 2022 -

BMW of Bloomfield Hills responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at BMW of Bloomfield Hills. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

April 19, 2022

Took my car in for service yesterday, great customer service from the dealership and service department.(Ryan) Thanks More

by rstephencomvo.vo.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 19, 2022 -

BMW of Bloomfield Hills responded

Hi, we truly appreciate you taking the time to write such a nice review, and trusting us at BMW of Bloomfield Hills to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit. John Nazzal General Manager BMW of Bloomfield Hills JNazzal@penskeautomotive.com

April 17, 2022

One of the best dealer & service experiences. Sam, Ryan, Chuck are all excellent professionals to work with. More

by Dr. Ardini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Ryan, Chuck
Apr 18, 2022 -

BMW of Bloomfield Hills responded

Dr. Ardini, Thank you for taking the time out of your day to provide a wonderful review for our team here at BMW of Bloomfield Hills. Please let us know if we can be of assistance in the future.

April 15, 2022

Everyone at Penske BMW was very helpful and very cordial. I had a great experience. More

by Mstevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey, Ryan, Teddy, and Chase
Apr 15, 2022 -

BMW of Bloomfield Hills responded

Mstevenson, We know the importance of having a great experience when purchasing your car. We're so glad that you've had such a positive experience. Thank you for taking time out of your busy day to leave this rating. John Nazzal General Manager BMW of Bloomfield Hills JNazzal@penskeautomotive.com

...
16
...