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BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,157 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,157 reviews

March 05, 2022

Road debris found my tire - again. Thanks to Mike Hood, the entire service dept at BMW of Bloomfield and my tire and wheel policy, I was back on the road in no time. More

by Mom22boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Mar 05, 2022 -

BMW of Bloomfield Hills responded

Hi there, We are pleased that our team could get you back on the road in a timely manner. Thank you for choosing BMW of Bloomfield Hills and please let us know if we can be of any further assistance.

March 03, 2022

Gloria and the sales manager were awesome in our process! If you go here ask for Gloria:) Seriously More

by User-eeebd06d74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Medina
Mar 03, 2022 -

BMW of Bloomfield Hills responded

Hi Michelle, It is lovely that you found Gloria and our team to be awesome. Thank you for choosing BMW of Bloomfield Hills and we look forward to seeing you again.

March 03, 2022

My car had hit a pothole and I needed emergency service. The dealership was able to accommodate. The service rep was very efficient and friendly. More

by Enamon321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chen Yen
Mar 03, 2022 -

BMW of Bloomfield Hills responded

Hello, It pleases us that our team was efficient and friendly whilst working with you. If you ever need us, we are a phone call away at BMW of Bloomfield Hills.

March 03, 2022

My sales rep, Richard Sterr, was excellent. Brooke Anderson, who closed the purchase, was great too. One of the best experiences I have ever had buying a car, if not the best. People make a More

by pete.grimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sterr and Brooke Anderson
Mar 04, 2022 -

BMW of Bloomfield Hills responded

Pete, we are so pleased to read that our Sales Team took great care of you here at BMW of Bloomfield Hills. We strive to provide our customers with the best service possible. We value your business and hope you love your new vehicle.

March 03, 2022

3/2/22 Chen was amazing I made appointment At the wrong dealer and he got me in. Excellent service and Chen was amazing! I got your card I’ll be back, thank you for making my hectic life a bit bette More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chen
Mar 04, 2022 -

BMW of Bloomfield Hills responded

Carol, we thank you for sharing your great review for our Service Team here at BMW of Bloomfield Hills. We strive to provide our customers with the best service possible. We value your business.

March 01, 2022

Service consultant Bob Ufola did a great job as always. He is a first rate representative of the dealership. I highly recommend him! More

by Ed
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bob Ufola
Mar 02, 2022 -

BMW of Bloomfield Hills responded

Hi Ed, Thank you for your kind words and recommendation. If we can be of any further assistance then please contact us at BMW of Bloomfield Hills.

February 28, 2022

Service advisor Mike Hood did a fantastic job replacing my tire quickly and correctly after I hit a pothole. He had my car taken in right away and it was done and returned to me in less than an hour washed More

by Chase S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Mar 01, 2022 -

BMW of Bloomfield Hills responded

Hi Chase- Thank you for taking the time to write about your experience with BMW of Bloomfield Hills! I'm glad to learn you left our dealership pleased with the high level of customer service. It is important we communicate thoroughly to our clients about the repair process. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us! Best Regards, BMW of Bloomfield Hills

February 27, 2022

I always have the best service and my service advisor Ryan is wonderful to deal with More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cornell
Feb 28, 2022 -

BMW of Bloomfield Hills responded

Kim, we are so pleased to learn that our Service Team took great care of you here at BMW of Bloomfield Hills. We strive to provide our customers with the best service possible. We value your business.

February 25, 2022

Everything perfect. Ryan, your tech advisor, set up everything in advance and it all went as promised. More

by wayburn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cornell
Feb 25, 2022 -

BMW of Bloomfield Hills responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at BMW of Bloomfield Hills!

February 25, 2022

Brian was so helpful- even though they were so busy. He got me a loner and thankfully got the part over night. It was fixed by the end of the next day. Have been going there for many years. They are alw More

by cjgolding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Mike
Feb 26, 2022 -

BMW of Bloomfield Hills responded

We are so pleased to read that our Service Team took great care of you here at BMW of Bloomfield Hills. We strive to provide our customers with the best service possible in a timely manner. We value your business.

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