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BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,157 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,157 reviews

February 12, 2022

Never an issue to take my car in for service because of the team at Erhard BMW. Great service from the time you walk out. Great service always has me paying my bill with a smile. Service team is awesome More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinn
Feb 13, 2022 -

BMW of Bloomfield Hills responded

Thank you for your positive feedback, Robin! At BMW of Bloomfield Hills, our Service Department strives to provide quality and professional service and support to assist with any of your BMW maintenance needs.

February 09, 2022

Had my BMW 5 serviced recently.Great service, Had my BMW 5 serviced recently. Great service, knowledgeable, Professional, friendly Brian Kolber is the best!!! More

by SZamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kolber
Feb 09, 2022 -

BMW of Bloomfield Hills responded

Hello, Thank you for your five-Star review and we are happy to hear about your professional and friendly experience. If we can be of any further assistance then please reach out to us at BMW of Bloomfield Hills.

February 05, 2022

We just took possession of our new 3 series BMW. The experience was great and Audrey our sales rep was excellent. Audrey communicated on a regular basis and even with the chip shortage we were able to g More

by gail_bernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey, Sales and Ryan, Finance
Feb 05, 2022 -

gail_bernard responded

Great Experience at BMW Bloomfield Hills, part of Penske Automotive. Thank you Audrey and Ryan. Our M340i is awesome!!!

Feb 05, 2022 -

BMW of Bloomfield Hills responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Sales Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your BMW 4 Series!

February 05, 2022

There was an initial mishap with who I was supposed to meet because of the dealership being relocated, but in the end I walked away with a car I love to death for a good price. Gloria helped me out got me More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria/ Brooke and the Guy who directed me to the entrance(I apologize but I forgot his name unfortunately, but without him this wouldn't have happened.)
Feb 05, 2022 -

BMW of Bloomfield Hills responded

Hi Andyl We are pleased that our team was helpful and could meet your expectations. Enjoy your purchase and thank you for choosing BMW of Bloomfield Hills. Please know that you are always welcome here.

February 04, 2022

I can only speak for the service department and it’s great! Chen has been my advisor for over 15 years and I wouldn’t trust my BMW to any one else. More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chen
Feb 05, 2022 -

BMW of Bloomfield Hills responded

Andrea, we are so pleased to learn that our Service Team took wonderful care of you here at BMW of Bloomfield Hills. We thank you for being a loyal customer. We value your business.

February 02, 2022

I really like the service at BMW of Bloomfield. Chin my service representative was very professional, knowledgeable and patient. My car was serviced at the promised time and everything was completed. I wa More

by Cheryl B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chin
Feb 03, 2022 -

BMW of Bloomfield Hills responded

Hi Cheryl, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one with us at BMW of Bloomfield Hills. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 02, 2022

Bob Ufolla has been awesome to work with. Great customer service, gives updates, and quality of service is on par with the best. I've been going to BMW Bloomfield Hills for at least a decade, and will cont More

by hadeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Feb 02, 2022 -

BMW of Bloomfield Hills responded

Thank you for sharing your pleasant feedback and we are delighted to know our Service Team provided you with excellent customer service throughout your visit. We appreciate your dedicated business with BMW of Bloomfield Hills and we look forward to serving you again.

February 01, 2022

My customer experience was awesome no complaints...Thanks Bob again for the speedy & excellent customer service 😊 More

by devolvo63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service department
Feb 02, 2022 -

BMW of Bloomfield Hills responded

We always work hard to be the best for our customers. We thank you for your business.

January 31, 2022

Bob Ufolla did his usual great job. Brought it in for an oil change and 5G upgrade. I was impressed that BMW could upgrade my telematics to 5G with hardware and software on my 2016 BMW 328i Xdrive. You can More

by JackFlash6669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Feb 02, 2022 -

BMW of Bloomfield Hills responded

Hi Jack, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at BMW of Bloomfield Hills. We look forward to hearing from you again, and please contact us if you ever need anything regarding your 2016 BMW 328i Xdrive!

January 29, 2022

Bob Ufolla is the best! He has been helping me with all the issues with my car over 10 years. Thank you More

by Dana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 01, 2022 -

BMW of Bloomfield Hills responded

Dana, we thank you for sharing your great review for us here at BMW of Bloomfield Hills. We appreciate you being a loyal customer.

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