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BMW of Bloomfield Hills
Bloomfield Hills, MI
1,157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,157 reviews
April 29, 2021
Superb outstanding visit. Chuck very respectful, kind and helpful. Service Manager great, and explained my tire issue perfectly ! Great to see Mike awesome, and helpful helpful. Service Manager great, and explained my tire issue perfectly ! Great to see Mike awesome, and helpful More
by JCassberry
Employees Worked With
Mike Hood, Chuck, the Service Manager, rode with me to help me. I cannot spell the name correctly :)
April 28, 2021
Mike was most helpful. And all was done in the time predicted. And car was clean when delivered. Also got some good information on electric cars. predicted. And car was clean when delivered. Also got some good information on electric cars. More
by hendersonj
Employees Worked With
Mike
April 24, 2021
Jeni is a real pro. Got to an acceptable deal efficiently with a minimum of B.S. In the past, my experience with the service department has been outstanding. efficiently with a minimum of B.S. In the past, my experience with the service department has been outstanding. More
by jcz
Employees Worked With
Jeni
April 23, 2021
Audrey my saleswoman was great. The buying experience was friendly. I immediately felt like I was apart of the BMW family. I would recommend this dealership to everyone. friendly. I immediately felt like I was apart of the BMW family. I would recommend this dealership to everyone. More
by Willbprod
Employees Worked With
Audrey
April 23, 2021
First time buyer at this dealership but they had exactly what I was looking for and many options to choose from. First rate service, knowledge and financing. Dealing with Jeni was such a great experience. what I was looking for and many options to choose from. First rate service, knowledge and financing. Dealing with Jeni was such a great experience. No nonsense and extremely helpful! More
by LynneG
Employees Worked With
Jeni
April 23, 2021
Always exemplary service! Mike Hood is amazing! Personable, Knowledgeable and Helpful. He is always there to assist in whatever we need and in a timely fashion.We are a Bimmer family for life! Personable, Knowledgeable and Helpful. He is always there to assist in whatever we need and in a timely fashion.We are a Bimmer family for life! More
by Kellyadean
Employees Worked With
Mike Hood
April 22, 2021
Awful customer service! Sales manager is a liar and unwilling to make good on obvious mistakes on their end. Would NEVER buy here again! Awful! unwilling to make good on obvious mistakes on their end. Would NEVER buy here again! Awful! More
by Bad BWW dealership
Employees Worked With
Jeff
April 19, 2021
I have always had an excellent experience with this dealership, whether I'm leasing/buying a BMW or taking my car in for service. Friendly faces, helpful staff, and they do their best to get you in and dealership, whether I'm leasing/buying a BMW or taking my car in for service. Friendly faces, helpful staff, and they do their best to get you in and out in a reasonable time frame. More
by dorothynel
Employees Worked With
Chen, Bob
April 17, 2021
Might I make a suggestion you should not force this part on your reviewers I gave you 5 stars until I got to this part I am very busy So this is not a good thing everything is perfect except this section FI on your reviewers I gave you 5 stars until I got to this part I am very busy So this is not a good thing everything is perfect except this section FIVE STARS SAYS IT ALL More
by T
Employees Worked With
Bobby
