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BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,157 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,157 reviews

January 05, 2021

As usual amazing job so happy do you have my car serviced there I always go there because of their great service and great job did they do with my car and people are very professional especially Bob More

by mansouralaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 14, 2021 -

BMW of Bloomfield Hills responded

Hi Mansouralaa, thank you so much for your positive comments about Erhard BMW of Bloomfield!

January 04, 2021

Mike Hood is an excellent service person and again gave me good service and quickly got me on my way. I blew a rear tire, drove to the dealership on a Saturday afternoon (when the service department was c More

by donrunkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Jan 14, 2021 -

BMW of Bloomfield Hills responded

Donrunkle, thanks for your praise and kind comments about our team.

January 03, 2021

Ryan at Erhard in Bloomfield Hills is a great Service advisor. Professional, friendly, responsive, supportive. Very much appreciate his Service, particularly when was an impromptu visit for battery in More

by krklein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 14, 2021 -

BMW of Bloomfield Hills responded

Hi Krklein, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!

January 03, 2021

Great people overpriced cars. Bill Manson was a pleasure to work with and got the deal done. Although the car was $3000 over fair market value I am still happy with the purchase and appreciate how Bill hand More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Manson
Jan 14, 2021 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. We take a lot of pride in serving our community by offering the highest quality new and pre-owned vehicles at fair prices. I have forwarded your concern to Bill. We hope you have a great day!

December 31, 2020

The best BMW dealership in the area. Service advisor The best BMW dealership in the area. Service advisor would explain what really needs to be fix and what repair could wait. This “no push” service bu More

by S A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Jan 04, 2021 -

BMW of Bloomfield Hills responded

S A, we're glad you had such a wonderful experience with us!

December 31, 2020

Quick, clean and friendly. This was My first visit to this service center and Ryan got me in, out and on my way. Would recommend. More

by goldensimss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 04, 2021 -

BMW of Bloomfield Hills responded

We appreciate your positive review about your recent experience with us!

December 28, 2020

Ryan was very professional and helpful in repairing my older model 3 series. The explanation was thorough and the repair was to my satisfaction. I’ll definitely visit the dealer again. More

by fnaghash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 29, 2020 -

BMW of Bloomfield Hills responded

Fnaghash, thanks for your praise and kind comments about our team here at Erhard BMW of Bloomfield.

December 28, 2020

Erhard BMW had the X5 I was looking for and Jeni was a dream to work with. The dealership was also a championship experience. I will be calling Erhard first the next time I or anyone I know needs a vehi More

by BMW X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeni, Vinny, and all staff
Dec 29, 2020 -

BMW of Bloomfield Hills responded

Bmw X5, thank you for your kind review; we are happy to pass along your comments to Jeni and the team here at Erhard BMW of Bloomfield!

December 24, 2020

I found the service advisor very dishonest. He charged me $950 for a pair of break pad. He changed break flued without my permission and charge me $500 ! I never go anywhere near that dealership again. More

by dehkordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hood
December 24, 2020

I was charged $966 for a break pad! They changed break drum and break flued for $500 without my permission. On my other car, they charge me 650 for fixing a flat tire. When I ask why you the repair cos More

by dehkordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hood
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