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BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,157 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,157 reviews

November 19, 2020

This is her fourth car from this dealer And they have always done a great job for us both service and purchase this time Ryan help us just with service and he was just perfect More

by VERY DISSATISFIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Very Dissatisfied, we're glad you had such a wonderful experience with us!

November 18, 2020

Great services and great customer services, definitely a BMW experience. Everything happened in the way I was told. BMW standards of high quality and customer services More

by Spencer Gracias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Spencer Gracias, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Bloomfield.

November 17, 2020

GREAT JOB! Did it fast and efficient. Pick up/drop off service is convenient (and in C19 era increasingly rare). Yes, I will be back. More

by asimsim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Ryan
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Asimsim, your wonderful feedback and rating mean a lot to us.

November 17, 2020

Service was excellent in communicating what was required vs. what was not required, and offered me options prior to me departing. Very professional service. Thank you! More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Hi Anonymous! We're so happy we were able to help you out!

November 17, 2020

I really enjoyed buying my car from Gloria Medina. She was very professional and trustworthy. The service quality I got was outstanding. I feel like I got a great deal. More

by alaafakhoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Medina
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Alaafakhoury, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

November 17, 2020

The service department at Erhard is clean, courteous, responsive and knowledgeable. They know the BMW product line, and the nuances that have an impact on an owners “Ultimate Driving Experience.” Client More

by Bhodge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Bhodge3, thank you for sharing your positive experience!

November 17, 2020

The employees especially Bill Mason was very professional and patiently answered all my questions. He explained in simple terms the basics information about the car. More

by arreycmba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mason
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Arreycmba, thank you for your kind words and this wonderful review!

November 16, 2020

Richard is great to deal with. All of his numbers and facts were 100% accurate. He was generous with his time helping to explain all of the features. Very good experience. More

by nicholasapone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sterr
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2020

Despite the challenges of COVID19 and purchasing a car, Andy (he was outstanding) and the team made the process pretty seamless and overall exceeded my expectations. I would strongly recommend Erhard BMW More

by mao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Campbell
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Mao, reviews like this give us motivation and help us ensure we provide high-quality care.

November 16, 2020

The service department is outstanding!!My advisor Mike The service department is outstanding!! My advisor Mike Hood is so knowledgeable, courteous, kind and so wonderful . I have owned different bmws for More

by bmw family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Hi Bmw Family, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!

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