Back

BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,157 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

Directions

By Type

Showing 1,157 reviews

November 13, 2020

Ryan was amazing! Thank you BMW for providing the most qualified people to assist with getting people back into their cars and on the road! More

by Yolanda M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Yolanda M, we are so happy to read such a great review about Erhard BMW of Bloomfield!

November 13, 2020

Exceptional experience. My custom built car was ready in 3 weeks after I made the order ! Harold is a great sales advisor and Chris is a very friendly manager More

by Al Hallak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Curry
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Hello Al Hallak, thank you; we appreciate your feedback!

November 12, 2020

My service advisor Bob, did a great job. Friendly and efficient. On the other hand, Jeff the used car manger, needs to be let go. On two different occasions he has been very disrespectful and doesn’t More

by andrei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob, Jeff
November 10, 2020

Couldn’t be happier with any dealership. The staff is friendly and helpful - both in the front and when I come in for service. Harold Curry is the best! More

by Slabywan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Curry & Chen Yen
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Slabywan, we really appreciate your positive review!

November 10, 2020

Chen Yen is the best. He and Sam (service tech) always take good care of our BMWs. I never have to come back for something that was done wrong. More

by MASOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chen Yen
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Hi Masod, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!

November 10, 2020

Erhard in Bloomfield has the best service center of any car dealership I have ever visited. The service agents truly care about your car (Mike Hood) especially! More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Jd, we're glad you had such a wonderful experience with us!

November 09, 2020

World class dealership that exceeded expectations on my service visit. I have been a customer for ten years. Very nice customer amenities and staff that have been there for many years. A consistently great More

by Tparks6345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Tparks6345, we're so glad that we were able to go above and beyond your expectations!

November 09, 2020

My 2013 X1 spent several (six'ish) months parked outside during the pandemic. As a result it wouldn’t start and when jumped could not accelerate due to a blockage. I had it towed in for some routine ser More

by Elle Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kolber
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Hi Elle Mc, thank you for taking the time to leave a review for us at Erhard BMW of Bloomfield. We're happy we could meet your expectations!

November 07, 2020

The Erhard BMW Bloomfield staff is always professional, courteous and helpful. I've worked with the same service advisor Chen Yen for over 15 years and he is great! I appreciate that he gets me in and ou More

by longtimecustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chen Yen
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Longtimecustomer, we are very happy we could provide you with a positive experience!

November 07, 2020

Excellent service. Car returned to me clean and with proper sanitation. All Dealer personnel observing COVID safety protocols and social distancing. Waiting area comfortable. Definitely recommend this More

by MissKrissyPants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian ( Service Advisor)
Nov 20, 2020 -

BMW of Bloomfield Hills responded

Misskrissypants, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

Nov 20, 2020 -

BMW of Bloomfield Hills responded

Misskrissypants, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!

...
68
...