BMW of Bloomfield Hills
Bloomfield Hills, MI
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Exceptional experience. My custom built car was ready in 3 weeks after I made the order ! Harold is a great sales advisor and Chris is a very friendly manager 3 weeks after I made the order ! Harold is a great sales advisor and Chris is a very friendly manager More
My service advisor Bob, did a great job. Friendly and efficient. On the other hand, Jeff the used car manger, needs to be let go. On two different occasions he has been very disrespectful and doesn’t efficient. On the other hand, Jeff the used car manger, needs to be let go. On two different occasions he has been very disrespectful and doesn’t provide the quality one would expect from BMW. Because of Jeff’s actions i will no longer bring my business of 7+ years to the Erhard group. More
Couldn’t be happier with any dealership. The staff is friendly and helpful - both in the front and when I come in for service. Harold Curry is the best! friendly and helpful - both in the front and when I come in for service. Harold Curry is the best! More
Erhard in Bloomfield has the best service center of any car dealership I have ever visited. The service agents truly care about your car (Mike Hood) especially! car dealership I have ever visited. The service agents truly care about your car (Mike Hood) especially! More
World class dealership that exceeded expectations on my service visit. I have been a customer for ten years. Very nice customer amenities and staff that have been there for many years. A consistently great service visit. I have been a customer for ten years. Very nice customer amenities and staff that have been there for many years. A consistently great experience More
My 2013 X1 spent several (six'ish) months parked outside during the pandemic. As a result it wouldn’t start and when jumped could not accelerate due to a blockage. I had it towed in for some routine ser during the pandemic. As a result it wouldn’t start and when jumped could not accelerate due to a blockage. I had it towed in for some routine services at Erhard BMW. Brian took care of everything for me, he had my recall work completed, he had them do a complete interior and exterior detailing, (they’re running a great promo), and also reminded me about my scheduled brake service requirement so I could complete everything all at once. Everything was great! Brian researched my battery dates and found it was under warranty, so no charge, and then he had his team deliver my wagon to me in Toledo! That’s Great Service! Many Thanks Everyone! More
The Erhard BMW Bloomfield staff is always professional, courteous and helpful. I've worked with the same service advisor Chen Yen for over 15 years and he is great! I appreciate that he gets me in and ou courteous and helpful. I've worked with the same service advisor Chen Yen for over 15 years and he is great! I appreciate that he gets me in and out of my service appointments as quickly as possible. More
Excellent service. Car returned to me clean and with proper sanitation. All Dealer personnel observing COVID safety protocols and social distancing. Waiting area comfortable. Definitely recommend this proper sanitation. All Dealer personnel observing COVID safety protocols and social distancing. Waiting area comfortable. Definitely recommend this Dealership! More






