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BMW of Bloomfield Hills

Bloomfield Hills, MI

4.9
1,157 Reviews

1845 S Telegraph Rd

Bloomfield Hills, MI

48302

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Showing 1,157 reviews

September 24, 2020

Super , i‘m verry happy for the Service . I got the same day my appointment . It always a pleasure for me to visit Erhard BMW Thank you See you soon ! More

by Patcarsoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Kauffman
Sep 29, 2020 -

BMW of Bloomfield Hills responded

Hi Patcarsoon! We're so happy we were able to help you out!

September 22, 2020

My service technician was friendly, my wait time was minimal, the dealership was very clean and comfortable and personal distancing was in place. Very satisfied with all aspects of my service meeting More

by pmansfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kaufman; David Nenk
Sep 29, 2020 -

BMW of Bloomfield Hills responded

Hi Pmansfield, we are very happy to have provided you with such a positive experience!

September 22, 2020

The staff follows good social distancing protocols. The service was performed ahead of schedule. My car was clean and delivered to me by my service agent. I asked about one of the car features and my ser More

by Chrissie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Sep 29, 2020 -

BMW of Bloomfield Hills responded

Chrissie, your wonderful feedback and rating mean a lot to us.

September 21, 2020

Jen took great care of my wife and I. She was attentive, professional and worked hard for our business. We got a fair price and would return in the future. Btw, we both bought X1s that day. More

by Metealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Velluci
September 21, 2020

Excellent service - people are so friendly - I dealt with Chuck - They order the part and service the car without no problem. great work and service More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Hi Sam, we are very happy to have provided you with such a positive experience!

September 18, 2020

Great dealership. Mike in service Is exceptional in both his knowledge of the vehicles and professionalism. Workmanship is faultless and Mike is timely with updates. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hood
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Ken, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2020

All the work well and on time. Ryan, my service advisor, is a SUPERSTAR. He’s always on top of things and kept me informed. If I was starting my business, he’d be on my list. More

by Mo Wazir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 24, 2020 -

BMW of Bloomfield Hills responded

Hi Mo Wazir, thank you so much for your positive comments about Erhard BMW of Bloomfield!

September 18, 2020

Prompt, professional, clean, customer-centric, safe with masks and sanitizer. i waited for oil change in comfortable waiting area. Quiet reading area with water/coffee. And tv More

by judymoenck
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian and I don’t know who changed oil
Sep 18, 2020 -

BMW of Bloomfield Hills responded

Judymoenck, thank you for your kind words and this wonderful review!

September 16, 2020

Was in for a flat tire. Ryan ordered the run flat tire and the service department finished installing it in less then 4 hrs. Great service. More

by Tennisprocompany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 18, 2020 -

BMW of Bloomfield Hills responded

Hi Tennisprocompany, we are very happy to have provided you with such a positive experience!

September 16, 2020

Everyone always handles my issues quickly and efficiently. I personally work with Bob Ufolla the most and have always found him to be friendly and professional. I never feel like Erhard is tryi More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ufolla
Sep 18, 2020 -

BMW of Bloomfield Hills responded

Shawn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.

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