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BMW of Bloomington

Bloomington, IL

4.8
639 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 639 reviews

August 09, 2023

Can always be counted on to help us with our BMWs. Welcoming and professional staff More

by tom.harris24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 09, 2023

It was a great experience right from dropping off the vehicle for the service to the pick up. They prepared the loaner before I drop off and they provided the video of vehicle inspection briefing. So, ev More

by Prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
August 07, 2023

I bought our BMW from this dealership in 2015. Always returned for service…100 miles round trip…but recently due to health reasons had to use local dealer. Not even close. Today I was able to retu More

by RockinRobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
August 03, 2023

No complaints would like to been informed of tire rotation and just purchased new wipers but told worn hhmmmm. Overall good just wanted full disclosure. More

by mzbooker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 02, 2023

Great to work with great service department seem to care about your concerns very professional hope to work with him in the future More

by Timbo192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James/bruce
August 02, 2023

The dealership and our salesperson Hope were outstanding in this out of state purchase. The remote negotiation and purchase were excellent. Hope greeted us immediately upon our arrival and helped us thru th More

by glanders0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hope, Jennifer, the general manager
August 02, 2023

I don’t really have a great rating as I’m from Springfield, my X5 overheated on I55 and I had it towed to Bloomington. It took 5 days to get it fixed. They did what they could I guess. More

by l_smith33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 02, 2023

Excellent Service as always! was impressed by the new inspection video they added this time which was very helpful and it made it easy for the approval process. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 29, 2023

Wonderful experience at BMW of Bloomington, Il. . Jack and Bruce and team were fantastic! The service team, that I met, were professional, friendly, and certainly a team that I feel good about wor More

by Jandamd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce and Jack
July 28, 2023

Encore delivery with Jen made all the tech silly easy. Bruce did such an amazing job during the initial delivery that I didn't know what I would review with Jen, but now I find adjusting the settings to m More

by jrm9296
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce, Jen
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