
BMW of Bloomington
Bloomington, IL
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Everyone we worked with was great and it was a true team effort from start to finish. Nick was proactive in finding cars for us to consider. His thorough knowledge of the features helped us decide which one effort from start to finish. Nick was proactive in finding cars for us to consider. His thorough knowledge of the features helped us decide which one best fit our wish list. Brad was great at helping us evaluate the optional coverages available. Jack’s input and support throughout the process helped bring the sales transaction to fruition. As we were preparing to take possession of our car, BMW Guru Jennifer not only explained, but also demonstrated all the many features of the vehicle and very patiently worked with us to set the controls to our personalized preferences. From start to finish, purchasing our car from BMW of Bloomington was a very good experience! More
Exceptional service. Have been coming here for years and bought 2 cars from them. Very knowledgeable sales staff - probably because there is not a rotation of employees, Have been coming here for years and bought 2 cars from them. Very knowledgeable sales staff - probably because there is not a rotation of employees, they are long time employees More
Everyone was personable and informative. Job was done on time and was the amount quoted. Have used them in the past and will continue in the future Job was done on time and was the amount quoted. Have used them in the past and will continue in the future More
Bruce was professional, helpful, always available even on his day off. He is knowledgeable about the product. He is helping arrange transportation of the vehicle to another state. Brad in financing explained his day off. He is knowledgeable about the product. He is helping arrange transportation of the vehicle to another state. Brad in financing explained everything, had all paperwork ready. He is knowledgeable, friendly and interesting to talk to— don’t get that often when talking finance. The dealership is different than all dealerships I have been in as people will greet you and ask you how they can help even if your not their customer. More
Great dealership service department. Trustworthy and reliable. When I buy a new BMW vehicle it will be in due part because of the service department. Trustworthy and reliable. When I buy a new BMW vehicle it will be in due part because of the service department. More
The dealership is very clean and the people were very friendly and professional. The only concern we had was that my husband had to correct them about tire pressure that should be in the rear tires. friendly and professional. The only concern we had was that my husband had to correct them about tire pressure that should be in the rear tires. More