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BMW of Bloomington

Bloomington, IL

4.8
639 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 639 reviews

February 13, 2023

Exceptional service. Have been coming here for years and bought 2 cars from them. Very knowledgeable sales staff - probably because there is not a rotation of employees, More

by Stevie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy goad
February 07, 2023

Everyone was personable and informative. Job was done on time and was the amount quoted. Have used them in the past and will continue in the future More

by Chuck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy
February 07, 2023

Quick to answer, quick to help, thorough, friendly, and fair. I have had nothing but positive experiences with BMW of Bloomington. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
February 07, 2023

Bruce was professional, helpful, always available even on his day off. He is knowledgeable about the product. He is helping arrange transportation of the vehicle to another state. Brad in financing explained More

by Steph’s X5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer, Brad Hutchinson
January 31, 2023

Great dealership service department. Trustworthy and reliable. When I buy a new BMW vehicle it will be in due part because of the service department. More

by Russ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason
January 30, 2023

Top notch service department! They even came to my house to pick up and return my 2022 X3! More

by Eodonnell138
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bloomington IL
January 24, 2023

I was very impressed with the professionalism and the way they took care of us. More

by Nick.brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
January 23, 2023

Good experience thus far for routine maintenance. Staff is pleasant, courteous and provides routine updates. More

by BCTachio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 17, 2023

The dealership is very clean and the people were very friendly and professional. The only concern we had was that my husband had to correct them about tire pressure that should be in the rear tires. More

by Tharms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 19, 2023 -

BMW of Bloomington responded

Hello! Thank you so much for taking the time to share feedback on your visit to BMW of Bloomington. We are glad our team was able to help you out and appreciate you bringing the tire pressure to our attention. We will go over the correct pressures with our techs to ensure this is not an issue in the future!

January 16, 2023

Always a great experience buying from Bruce Spencer. We have worked with him on several purchases over the last 15 years and he has always been very helpful and pleasant to work with. The last car we bo More

by Rimak0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
Jan 19, 2023 -

BMW of Bloomington responded

Hello! Thank you so much for taking the time to share a few words on your recent visit to BMW of Bloomington. We are so glad Bruce and our team have been able to help you out throughout the years. We truly appreciate your business and look forward to having you back in the future!

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