BMW of Bloomington

I had a tire blowout 45 miles North of Bloomington. After calling many tire and tow places that were no help, I spoke to Jeremy Goad who was extremely helpful. He gave me a name of a tow company that After calling many tire and tow places that were no help, I spoke to Jeremy Goad who was extremely helpful. He gave me a name of a tow company that was able to help and he arranged for a loaner car since I had a meeting in Chicago and the dealership would be closed when the car was towed there. He followed up the next day to ensure the tire was repaired. He went above and beyond to help me in a time of great need. More

BMW of Bloomington has an outstanding staff — professional, knowledgeable, and personable. Bruce Spencer, who worked with us, is, without doubt, the best car person I’ve ever worked with. He know professional, knowledgeable, and personable. Bruce Spencer, who worked with us, is, without doubt, the best car person I’ve ever worked with. He knows BMW vehicles as thoroughly as they can be known, and he is very good at explaining how everything works. Bruce attends to every detail. He keeps his clients informed through every step of the process. Finally, I love the fact that every person at this dealership loves and respects BMW. That fact alone makes clients comfortable with the process. The bottom line for me is that we ended up with THE best car I have ever owned, and since I’m 76 years old, that includes a lot of cars, all kinds of makes and models. As a professor for 32 years, I give BMW of Bloomington an A+. More

Super pleased with my experience with BMW of Bloomington. They are a true family oriented shop and care a lot about customer experience. Highly recommend. They are a true family oriented shop and care a lot about customer experience. Highly recommend. More

Bruce Spencer makes the deal - he works for the customer, lays out options, doesn’t pressure - KNOWS HIS STUFF. We have bought multiple cars from Bruce and will continue to come back to him as long as he k lays out options, doesn’t pressure - KNOWS HIS STUFF. We have bought multiple cars from Bruce and will continue to come back to him as long as he keeps working in car sales. More

Very helpful from sales to service, highly recommend everything about this dealership. Very satisfied with my purchase! everything about this dealership. Very satisfied with my purchase! More

Friendly and knowledgeable service staff which took care of my issue quickly and had me back on the road. of my issue quickly and had me back on the road. More

I have used this dealership for BMW service for at least 15 years. They always provide honest diagnosis and realistic action plans. Top notch service facility and staff. 15 years. They always provide honest diagnosis and realistic action plans. Top notch service facility and staff. More

The Service Department staff have always provided me with quality service in a friendly and efficient manner. They treat me like I’m important to their BMW family. quality service in a friendly and efficient manner. They treat me like I’m important to their BMW family. More

Great experience with Dylan, Brad and Jenn! The entire process was simple beginning to end and I loveee my new X7! The entire process was simple beginning to end and I loveee my new X7! More

Very pleasant and efficient. Serviced the car quickly. I have no complaints about anything. Good job. Serviced the car quickly. I have no complaints about anything. Good job. More