BMW of Bloomington

Very professional group of folks. Got me in and taken care of. Never had a complaint hete... now BMW Peoria? Let's just say I choose to drive bit further to Bloomington for a reason! Keep up the good care of. Never had a complaint hete... now BMW Peoria? Let's just say I choose to drive bit further to Bloomington for a reason! Keep up the good work! More

Great service and very knowledgeable. They went out of there way too make me a happy customer. I will gladly tell all my friends to come here! there way too make me a happy customer. I will gladly tell all my friends to come here! More

Reliable top notch sales and service as you would expect from a world class BMW dealership! from a world class BMW dealership! More

Clean dealership, very courteous staff that is knowledgeable about the product and service they sell. Always return my car clean and serviced properly. knowledgeable about the product and service they sell. Always return my car clean and serviced properly. More

I just bought an X5 from BMW of Bloomington. My salesman Frankie was great. He worked really hard to get my business. Kept in touch sent me updates of new X5s they got it. Finally got in a black on black on Frankie was great. He worked really hard to get my business. Kept in touch sent me updates of new X5s they got it. Finally got in a black on black one that is beautiful all cleaned up. Jack the manager was key in getting the deal put together. He worked to figure out the details(it was sort of complicated) several other dealerships could not. Jennifer the client care manager was awesome explaining the details and features of the X5. Overall 👍🏻👍🏻 to BMW of Bloomington-Normal! More

Excellent service. Very responsive to calls and questions. Provided a loaner vehicle and also washed and cleaned my car in addition to performing necessary service. questions. Provided a loaner vehicle and also washed and cleaned my car in addition to performing necessary service. More

Always helpful and professional. By far one of the best Always helpful and professional. By far one of the best dealerships that I have done business with. Always helpful and professional. By far one of the best dealerships that I have done business with. More

Prompt pick up & return of vehicle. Work done in timely manner. Did need to call for a clarification of a note in invoice. Wording in a sentence was confusing..had to call service. It sounded like couldn' manner. Did need to call for a clarification of a note in invoice. Wording in a sentence was confusing..had to call service. It sounded like couldn't do repair but "did not perform another" referred to did not do another world class inspection as car returned within 30 days. Should say what did not do so customer understands. More

Helpful.. Polite.. Competent.I live in Morton, IL. The Helpful.. Polite.. Competent. I live in Morton, IL. The Peoria BMW dealership is closer to me. However, I have been there multiple times and walk Helpful.. Polite.. Competent. I live in Morton, IL. The Peoria BMW dealership is closer to me. However, I have been there multiple times and walked away disappointed. The previous owner of the BMW had used the Bloomington BMW dealership. So I made an appointment and choose to drive a farther distance. I am thankful that i did. Jeremy was great! Courteous. Polite. Asked good questions. Understood what I needed and gave competent advice. Advice that was helpful. Addressed the problem in a wise way. Offered suggestions from the BMW owners perspective. He was personable. Easy to talk to. And I left there feeling heard. Understood. And the problem was taken care of. Complete satisfaction. More

Excellent service with friendly staff and always a pleasure to deal with. Satisfied long term customer. pleasure to deal with. Satisfied long term customer. More