BMW of Bowling Green

Great Service....high cost I was not informed of the price before I brought my car into service. 600 dollars for an oil change is excessive on any vehicle. I was not informed of the price before I brought my car into service. 600 dollars for an oil change is excessive on any vehicle. More

Excellent!!!!! We have picked this dealership to do business with for years. The customer service is so far above others we can’t imagine going anywhere else. This We have picked this dealership to do business with for years. The customer service is so far above others we can’t imagine going anywhere else. This is our third car in a row from this dealership. The vehicles we bought are far above any others we have owned, but the people make all the difference!!!!!! We would give it 10 stars if we could!!!!! More

Very good experience Brought my vehicle in to have some recall work done. The service manager was very nice, and kept me informed of progress. At the end of the visit, she Brought my vehicle in to have some recall work done. The service manager was very nice, and kept me informed of progress. At the end of the visit, she printed off the list showing what the technician had checked, and any recommended service. But, she did not pressure me to have further service done. More

Excellent Routine Service First- you need to update your list of employees dealt with during the service call that are listed below. You still list "Chris Payner" who has left First- you need to update your list of employees dealt with during the service call that are listed below. You still list "Chris Payner" who has left the dealership, not Kim Krohn who was the Service Advisor I dealt with. The service call was problem-free, I received exactly what I was expecting, no surprises. Kim called me with an update and confirmation of needed service and she again called when the car was done. The car was cleaned and ready when promised. More

BMW Purchase Our sales representative, Bill Moore, very helpful throughout the purchase process. There was no pressure and we were never hurried. Bill made us awar Our sales representative, Bill Moore, very helpful throughout the purchase process. There was no pressure and we were never hurried. Bill made us aware of the Performance Center delivery option which we are taking advantage of. The whole purchase experience has been very pleasant, and I can highly recommend this dealership. More

Trusted and Friendly Leaders set the tone and attitude of a business. I always feel like everyone at Mercedes Benz of Bowling Green truly cares. I have always been greet Leaders set the tone and attitude of a business. I always feel like everyone at Mercedes Benz of Bowling Green truly cares. I have always been greeted with a smile and given 100% effort in taking care of any issues. More

Easy like Sunday Morning Stephen is a laid back, no pressure salesman. Although a BMW/BENZ expert, Stephen took the time to review the operation of the Porsche Macan Turbo. H Stephen is a laid back, no pressure salesman. Although a BMW/BENZ expert, Stephen took the time to review the operation of the Porsche Macan Turbo. He answered all of my questions about the car. It was his knowledge, professionalism and attention to detail that sold the car. Excellent Customer Servant! More

Very satisfied with service from this dealership! Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was cour Very satisfied with service received! I would recommend this dealership for service. There were no problems or issues left unresolved. Staff was courteous and thorough in completing service needs. More

pleasant I appreciate the team that assists me with the care of my Mom's Mercedes. If it counts, my Mom has been driving this car since 2006. She hopes it will I appreciate the team that assists me with the care of my Mom's Mercedes. If it counts, my Mom has been driving this car since 2006. She hopes it will outlast her! The service provided is professional and the facility is a pleasant environment with all the extras. More

Great Service Service was outstanding and very personalized. I still will never purchase another vehicle from them, but their service department has earned the righ Service was outstanding and very personalized. I still will never purchase another vehicle from them, but their service department has earned the right to keep that portion of my business. More