Ron McCarty

I always look forward to my service at the Bowling Green, KY BMW dealership! The are so friendly, make me feel welcome, give me the best service, and Ron in the service department is great about keeping me u KY BMW dealership! The are so friendly, make me feel welcome, give me the best service, and Ron in the service department is great about keeping me updated during my service and making sure I have all I need if I decide to wait! I highly recommend this dealership! More

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Excellent Service Experience, Ron Took care of my needs with my Mercedes Benz and I could not be more pleased and thankful for his support and dedication at every step of the way! with my Mercedes Benz and I could not be more pleased and thankful for his support and dedication at every step of the way! More

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Service itself was fine. Dealer works for the customer not the manufacturer though. I pointed out a warrantiable issue and his very first words were how he thinks this happen Dealer works for the customer not the manufacturer though. I pointed out a warrantiable issue and his very first words were how he thinks this happened or that could have happened and it wouldn't be covered. Submit the darn warranty claim and let the manufacturer decide. An advisor is definitely not an investigator. Do your job. More

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Ron is excellent. I have worked with him for years and his help has been exceptional. He is thorough and knowledgeable and very helpful. I have worked with him for years and his help has been exceptional. He is thorough and knowledgeable and very helpful. More

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I’ve received great service from this dealership. I took my car in for oil change, break fluid change, new wipers and annual check up. I was in and out in less than 2 hours. Video of the inspection w I took my car in for oil change, break fluid change, new wipers and annual check up. I was in and out in less than 2 hours. Video of the inspection was provided along with a list of services requested along with the cost. No surprises, just great service from the always friendly staff. More

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Repeat customer. Always glad to do business with them. Vlad our salesman goes above and beyond our expectations. Management was great as usual. I would recommend them Always glad to do business with them. Vlad our salesman goes above and beyond our expectations. Management was great as usual. I would recommend them over anyone. More

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Stellar service every time I go in there for anything that needs to be done with my vehicle. that needs to be done with my vehicle. More

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The service adviser was great the tech was great the detail people do not meet the expectations I would expect for a Mercedes bmw dealer I expect the back to be vacuum and the storage area I would expec detail people do not meet the expectations I would expect for a Mercedes bmw dealer I expect the back to be vacuum and the storage area I would expect new tires to be washed to remove the white residue. More

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Ron always covers all maintenance issues that I have. He is always friendly and professional He is always friendly and professional More

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While a pleasant experience; felt that a check engine light would be completed without charge light would be completed without charge More

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