BMW of Bowling Green

Service I was able to make an appointment for the same day. My car was serviced quickly and I was kept updated. The car runs great and I am very pleased. I was able to make an appointment for the same day. My car was serviced quickly and I was kept updated. The car runs great and I am very pleased. More

BMW Service Well Worth a One-Hour Drive from Nashville, TN BMW in Bowling Green, Kentucky provided service that was above and beyond any expectations that I had when I finally made the one-hour drive from Nash BMW in Bowling Green, Kentucky provided service that was above and beyond any expectations that I had when I finally made the one-hour drive from Nashville, TN to have my BMW 550 GT serviced there. It was only after several service fiascoes and hostile encounters with service advisors and service managers at the local dealership that I considered going to Bowling Green. However, I wish I'd done this sooner. Not only was BMW Bowling Green able to make a complicated repair on my car that the local dealership couldn't get right, but they provided the service at a significantly lower cost, they got the job done in a single afternoon, and they had a loaner car waiting for me when I got to Bowling Green. More

In and out, Fast friendly and courteous! Luxury Motors always works with you to get in and out when you need service. I have never had a problem in the 11 years I have been dealing with them Luxury Motors always works with you to get in and out when you need service. I have never had a problem in the 11 years I have been dealing with them . More

I feel I was charged labor on the recalls to my car. I believe I was overcharged on labor, and was charged labor for the Mercedes recalls. Since my vehicle is leased, I don’t feel that all of the $630 sh I believe I was overcharged on labor, and was charged labor for the Mercedes recalls. Since my vehicle is leased, I don’t feel that all of the $630 should be on me. More

Awesome and Amazing !!!! I could have went to chattinoga or Bowling Green and i chiose to get my work done with u guys , i actually have worked for a honda dealership for 15 y I could have went to chattinoga or Bowling Green and i chiose to get my work done with u guys , i actually have worked for a honda dealership for 15 years and i want to say u guys customer service from the lot porter to the service manager , was very impressive !!! Dealership was extra clean and everyone was a pleasure to deal with !!!! You guys should be proud !!! My mom was with me and commented on difference of your store and one iam working at lol again service writer was a 10 !!! Iman , i hope thats how u spell his name , the lot porter went above and beyond for us and he is awesome !!!! You guys Rock !!!! More

Takata air-bag recall. Very courteous, highly professional and accomadating dealership. My wife and I were taken and returned from Greenwood Mall where we did some Christma Very courteous, highly professional and accomadating dealership. My wife and I were taken and returned from Greenwood Mall where we did some Christmas shopping while the service was being conducted. More

$150 oil change for a 2007 3 Series $150 for an oil change is outrageous. Always paid under $100 at Chapman BMW in Phoenix. Makes me wonder how expensive other services are at BMW BG. B $150 for an oil change is outrageous. Always paid under $100 at Chapman BMW in Phoenix. Makes me wonder how expensive other services are at BMW BG. Being overcharged by such an amount makes me hesitant to visit this dealership again. More

Purchase of new X5. Everyone in the dealership was professional. Bill Moore was very helpful just as he was 8 years ago when we purchased our first BMW from him. Everyone in the dealership was professional. Bill Moore was very helpful just as he was 8 years ago when we purchased our first BMW from him. More

New Battery I called ahead, Ron helped me figure out what my issue my be, I tested it, he was right, came in and had my new battery installed in an hour. Don’t k I called ahead, Ron helped me figure out what my issue my be, I tested it, he was right, came in and had my new battery installed in an hour. Don’t know if you really need to charge labor for a battery change. More

Airbag Replacement Work was completed as promised. Staff is always friendly, helpful and professional. They make every effort to ensure that your experience is a good Work was completed as promised. Staff is always friendly, helpful and professional. They make every effort to ensure that your experience is a good one when taking your car in for service. More