BMW of Bowling Green

Luxury imports of BG service rating Chris Paynter is excellent to work with. He and Ron both do excellent work, give straightforward advice, and leave you feeling confident that they ar Chris Paynter is excellent to work with. He and Ron both do excellent work, give straightforward advice, and leave you feeling confident that they are doing the best they can to get you in and out without any issues. More

Worked me in without an appointment! Really helped me out by replacing the door handle on my daughter's ML350. She was leaving town the next day and my wife "informed me" that she wasn't Really helped me out by replacing the door handle on my daughter's ML350. She was leaving town the next day and my wife "informed me" that she wasn't leaving until I got the door fixed. Chris and team took care of it and gave me a good place to sit and work while I waited. More

Tire repair and wiper blades Chris and Ron were both very helpful. Ron when to parts department , got blades and replaced windshield wiper blades himself and showed me how to do i Chris and Ron were both very helpful. Ron when to parts department , got blades and replaced windshield wiper blades himself and showed me how to do it . More

service done promptly Service done, car washed and vacuumed in under 2 hours. Sweet! The only thing I don’t like is review requests in my inbox. If we come back you are d Service done, car washed and vacuumed in under 2 hours. Sweet! The only thing I don’t like is review requests in my inbox. If we come back you are doing a good job More

Customer Service My experience was very positive, it did take longer than expected. That happens and is expected. Person that performed the work on my car was very n My experience was very positive, it did take longer than expected. That happens and is expected. Person that performed the work on my car was very nice, as was the service manager. More

Always a wonderful satisfactory service experience Never any detail no matter how large or small is overlooked by Ron McCarty when getting service on our BMWs! Always a very professional and positive Never any detail no matter how large or small is overlooked by Ron McCarty when getting service on our BMWs! Always a very professional and positive experience. More

B 1 Service Always a good experience Chris does a good job of getting me in and out as quickly as possible and if more time is required a loaner is available Always a good experience Chris does a good job of getting me in and out as quickly as possible and if more time is required a loaner is available More

Very Good Experience Trading and buying a car can be a stressful experience. But Bill Moore and Rick Johnson made me feel comfortable with the transaction. I feel like w Trading and buying a car can be a stressful experience. But Bill Moore and Rick Johnson made me feel comfortable with the transaction. I feel like we were treated fairly and I look forward to dealing with Bill Moore next year when the lease is up on our Mercedes GLC. More

Exceptional Dealership We had actually called the day before to make sure the vehicle was still there. They were so sure that we would like it that if we didn't they would We had actually called the day before to make sure the vehicle was still there. They were so sure that we would like it that if we didn't they would pay for our gas to go back home 2 hours away. This was the best car buying experience I've ever had. From the moment we stepped on the lot, Scott was awesome, Shaun was exceptional on the financing end of things. There was NO high pressure sales, NO haggling, just honest to goodness people. The Manager, Rick Johnson took the time to introduce himself and sat down and talked to us like we were the only people there. I am not one to write a review but these guys were all FANTASTIC! Some of the big dealers need to take notice of how these guys work. This is a class act if I've ever saw one. Thank you guys. My husband is like a kid at Christmas with his new/used vehicle and a full tank of gas. More

Excellent Service Everyone was very friendly and helpful. They provided me with a car on Saturday morning so I could run errands while my car was being service. Everyone was very friendly and helpful. They provided me with a car on Saturday morning so I could run errands while my car was being service. More