
BMW of Buena Park
Buena Park, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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For the most part the experience was good. However I noticed that some customers received different treatment from others. For example I was sent a text my vehicle was ready for pick up while However I noticed that some customers received different treatment from others. For example I was sent a text my vehicle was ready for pick up while I saw other customers were notified in person . Then when I was told my vehicle was ready it was actually not ready. It was still being washed so instead of telling me to wait inside the waiting area I was told to wait outside for an additional 15-20 minutes. While I see another customer was told that their car was being washed and the advisor would come and get them when their car was finished and to wait in the waiting area. More
We drove 40 minutes and passed by 4 other bmw dealers to get there and they did not disappoint. Friendly, helpful, not pushy, and reasonable pricing. get there and they did not disappoint. Friendly, helpful, not pushy, and reasonable pricing. More
Performed work as said and estimated time to complete work was fulfilled. Your carwash team needs a lot of improvement. It’s still a very sloppy job. Cars are not washed properly. Its just obvious that i work was fulfilled. Your carwash team needs a lot of improvement. It’s still a very sloppy job. Cars are not washed properly. Its just obvious that it was done in a rush. More
I bought a BMW. I expect luxury level service. That is what I get from BMW of Buena Park. They give me honest white glove service. Their work is impeccable and they I expect luxury level service. That is what I get from BMW of Buena Park. They give me honest white glove service. Their work is impeccable and they do not push unnecessary work. Daniel Lee who is my personal service manager keeps me up to date with my car’s work and works around my schedule. Top notch. More
Mitchell’s service was impeccable. I truly appreciate the time and care he took me and my vehicle. The service department, management and entire team are great! I truly appreciate the time and care he took me and my vehicle. The service department, management and entire team are great! More