BMW of Buena Park

Staff was willing to stay close to, and past opening hours to complete the transaction. We have purchased new vehicles from here before, and will likely do so again. Thanks! hours to complete the transaction. We have purchased new vehicles from here before, and will likely do so again. Thanks! More

Excellent customer service. Mitchell was was prompt on the updates and made the appointment easy and pleasant. Mitchell was was prompt on the updates and made the appointment easy and pleasant. More

Having Anthony as a service lead, he made this repair, for me, the best experience, yet. I hope to have his help in the future...Anthony made this long repair more bearable...he was kind, genuine, respect for me, the best experience, yet. I hope to have his help in the future...Anthony made this long repair more bearable...he was kind, genuine, respectful, and a true gentleman. Best service person I have had the pleasure of dealing with! More

If you need a trustworthy, reliable and honest service advisor, ask for Victoria Spoonhunter! She is responsive while she may be busy and acknowledgeable of my concerns for the past few months on my 2018 advisor, ask for Victoria Spoonhunter! She is responsive while she may be busy and acknowledgeable of my concerns for the past few months on my 2018 BMW 3 Series I have her take care of my car for insurance needs, warranty work, and regular service. So far, my car has been running in tip-top shape. Already at 109,000 miles, it's still driving smoothly as it did from when I purchased it (of course some things need to be replaced over time). I hope it will still run for the next 5 years before I come back again for a newer car. Thank you Victoria! You're awesome! More

The car came back with random screw in the cup holder. And the steering column cover unsecured. And the steering column cover unsecured. More

Service is always courteous and professional. Advisors are nice and understanding. Love the inspection report from the tech. Advisors are nice and understanding. Love the inspection report from the tech. More

Great experience with this dealer , specially with Aimee Orona! She was very professional and patient with me! Orona! She was very professional and patient with me! More

Outstanding service and great price on a 2026 BMW X3. Will definitely buy our next BMW at Buena Park. Greg, Hussein and Jake were all excellent! Will definitely buy our next BMW at Buena Park. Greg, Hussein and Jake were all excellent! More

Good professional service advisors. Knowledgable, polite and attentive to details. Service completed on time and as quoted. Thank you. Knowledgable, polite and attentive to details. Service completed on time and as quoted. Thank you. More

I’ve worked with many service advisors over the years, and Adrian Kim at BMW Buena Park is truly in a class of his own. From start to finish, Adrian demonstrated professionalism, transparency, and genuine and Adrian Kim at BMW Buena Park is truly in a class of his own. From start to finish, Adrian demonstrated professionalism, transparency, and genuine care for the customer experience. At check-in, he clearly explained the service scope, timeline, and cost breakdown—distinguishing what was necessary from what could wait, with no pressure or upselling. Throughout the process, he kept me fully informed with timely updates, coordinated a loaner vehicle seamlessly, and ensured everything stayed on schedule. When I returned to pick up my vehicle, it was ready exactly when promised. The repair was completed perfectly the first time, and the final invoice matched the original estimate precisely—something rare in today’s service world. Adrian also went above and beyond by pointing out a minor upcoming maintenance item, giving me practical options for future service planning. Adrian represents the very best of BMW’s service culture—honest, knowledgeable, proactive, and customer-focused. Thanks to his professionalism and attention to detail, I now have complete confidence in continuing all my BMW service needs at Buena Park. Highly recommend Adrian Kim and the BMW Buena Park Service Team for anyone seeking excellence and trust. Thanks More