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BMW of Buena Park

Buena Park, CA

4.6
882 Reviews

6700 Auto Center Drive

Buena Park, CA

90621

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Showing 882 reviews

February 28, 2024

Went here Saturday was just looking thought they had a small selection until a young lady named Mya came up to us introduced herself and told us they had a big selection in the back! By 9:00pm the deal wa More

by Burbon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mya
Mar 03, 2024 -

BMW of Buena Park responded

Hi Burbon, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2024

Great experience, very informative and my service advisor Victoria went above and beyond to help accommodate my schedule. Car was serviced and cared for and videos were provided for suggested future maintena More

by Justin540i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 23, 2024 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Victoria here at BMW of Buena Park! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

February 15, 2024

I’m not satisfied the work on my car. I brought my car there twice for service however, the advisor always use lame excuses, i.e, not time or not part available to fix my car More

by Nvt58005
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sampson ian
Feb 18, 2024 -

BMW of Buena Park responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. If you'd like, please contact our General Manager at (714) 598-3738. We'd appreciate the chance to make your experience a positive one.

February 15, 2024

Michael T. was really helpful in my long journey of looking for the bmw i4 edrive35. The service at the BMW of Buena Park is comforting and chill. More

by iluvfastcarz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael T. Gregory M.
Feb 19, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

February 06, 2024

Clean, organized and very thorough checkup of my vehicle. Advisor was excellent and very polite. More

by jim.stone227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 08, 2024 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 05, 2024

Scott is awesome! always helpful. always takes car of our vehicles! Highly recommend Buena Park Service. More

by alex.apexconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott book
Feb 08, 2024 -

BMW of Buena Park responded

Hi Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 05, 2024

After months of searching and viviting other dealerships, we stopped at Buena Park BMW. Our sales person Gregory Martinez was exactly what we were looking for in a salesperson. He was patient, paid atention More

by New X5 PHEV owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Martinez
Feb 08, 2024 -

BMW of Buena Park responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 08, 2024 -

New X5 PHEV owner responded

Please continue to provide great service to the public. The integrity and honest dealings will continue to set your dealership apart from all others. Thank you

February 04, 2024

Awesome experience once again! The whole team went above and beyond . One very satisfied customer More

by Nora Burgos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miller
Feb 08, 2024 -

BMW of Buena Park responded

Hi Nora, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 03, 2024

Mario was great to work with. Was very patient regarding my list of requests to purchase a car. Left feel like I made the right decision which does not always happen in the car bu More

by CeceJCast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 08, 2024 -

BMW of Buena Park responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2024

Service Advisor failed to communicate to his technician that caused the problem unsolved. Quality Control of work performed was very poor. More

by emurtidjaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Corona
Feb 03, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.