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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
947 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 947 reviews

March 10, 2023

took the car for the maintenance and Chris Carrillo helped all the way through, and was very friendly and professionally handled everything that I needed. More

by paulrah16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carillo
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Mar 13, 2023 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 09, 2023

I like the video tour of my car by the mechanic explaining and showing what needs to be repaired/replaced. The ease of online checkout saves time waiting at the dealer. More

by mrenteria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
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Mar 13, 2023 -

BMW of Buena Park responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2023

I highly recommend this dealer, they took very good care of me, they checked my car very thoroughly and they delivered it to me quickly. More

by Isaias ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos González
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Mar 10, 2023 -

BMW of Buena Park responded

Hi Isaias, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

March 07, 2023

Me encanta ir ha este dealer, porque tienen gente profesionales y que siempre están para ayudarle cuando uno tiene alguna pregunta me encanta, estoy feliz con mi nueva compra. More

by Jose.torres5930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario garcia victor tang don vuong
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Mar 10, 2023 -

BMW of Buena Park responded

Hola José, ¡significa mucho para nosotros que hayas elegido nuestro concesionario! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

March 05, 2023

Excellent and efficient service. Scott always is on his game! Best service writer there is. Thank you. More

by Chevyguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Mar 09, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Even if you only need a small thing done like a battery you end up waiting several hours. Also no one seems to care. More

by Louman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Do not remember
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Mar 07, 2023 -

BMW of Buena Park responded

Hello, we appreciate you taking the time to leave us a response. Please reach out to us at (714) 598-3738 so we may identify ways to improve your experience.

March 03, 2023

This is the dealership i bought my car from a couple of years ago. Andrew Villanueva helped me get all of my car maintenance needs from start to finish. He even sent me a video explaining what else was fou More

by abzturr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
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Mar 07, 2023 -

BMW of Buena Park responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 02, 2023

The process was a bit slow but overall excellent customer service. I was happy with the entire process. Everyone treated me well. They even thanked me for the business! More

by Kevinh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minh
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Mar 02, 2023 -

Kevinh responded

The process was a bit slow but overall excellent customer service. I was happy with the entire process. Everyone treated me well. They even thanked me for the business!

Mar 06, 2023 -

BMW of Buena Park responded

Hello Kevin, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

This is the second vehicle I have leased from them. I only deal with businesses that have their xxxx together. Buena Park BMW has their xxxx together. More

by Donny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khurram Tai
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Mar 10, 2023 -

BMW of Buena Park responded

Hi Donny, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 01, 2023

Customer service was absolutely amazing! Juno, Veronica and Ilona were extremely helpful and supportive! I would recommend this dealership to anyone interested in BMW! More

by wrogers9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juno, Veronica,Ilona
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Mar 06, 2023 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

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