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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
952 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 952 reviews

March 04, 2023

Even if you only need a small thing done like a battery you end up waiting several hours. Also no one seems to care. More

by Louman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
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Mar 07, 2023 -

BMW of Buena Park responded

Hello, we appreciate you taking the time to leave us a response. Please reach out to us at (714) 598-3738 so we may identify ways to improve your experience.

March 03, 2023

This is the dealership i bought my car from a couple of years ago. Andrew Villanueva helped me get all of my car maintenance needs from start to finish. He even sent me a video explaining what else was fou More

by abzturr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
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Mar 07, 2023 -

BMW of Buena Park responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 02, 2023

The process was a bit slow but overall excellent customer service. I was happy with the entire process. Everyone treated me well. They even thanked me for the business! More

by Kevinh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minh
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Mar 02, 2023 -

Kevinh responded

The process was a bit slow but overall excellent customer service. I was happy with the entire process. Everyone treated me well. They even thanked me for the business!

Mar 06, 2023 -

BMW of Buena Park responded

Hello Kevin, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

This is the second vehicle I have leased from them. I only deal with businesses that have their xxxx together. Buena Park BMW has their xxxx together. More

by Donny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khurram Tai
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Mar 10, 2023 -

BMW of Buena Park responded

Hi Donny, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 01, 2023

Customer service was absolutely amazing! Juno, Veronica and Ilona were extremely helpful and supportive! I would recommend this dealership to anyone interested in BMW! More

by wrogers9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juno, Veronica,Ilona
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Mar 06, 2023 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

March 01, 2023

Service advisor seemed to not want to work with my kind. They ignored my recall concerns. I assume since they did not make a sell. I brought two BMW 3 series in one day. One for inspection and the other for More

by Alexplegalservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Book
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Mar 06, 2023 -

BMW of Buena Park responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you.

February 27, 2023

Amazing customer service, fast and honest Was able to get my dream car and felt good with payment offered More

by Dianadelgadillo24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Víctor
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Mar 04, 2023 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 26, 2023

Its velan personnel is a bit pushy. I felt pressured into buying the vehicle But overall politr More

by Maris1355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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Mar 03, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 598-3738 -- we hope to hear from you soon.

February 23, 2023

Mr Scott Book was an excellent advisor, He provided me with the attention for my car needs, and give me good input for my next service. More

by OV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Book Scott
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Feb 22, 2023 -

OV responded

Thank you Mr Scott for everything you did.

February 23, 2023

My Adviser Carlos Gonzalez was the BEST! ! He had my car ready before promised! A very nice person! Always a pleasure to take my 330 I in for servicing at BMW of Buena Park! More

by Gabrielalgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Gonzalez
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Feb 27, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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