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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
891 Reviews
Call Dealership (877) 384-8117

6700 Auto Center Drive

Buena Park, CA

90621

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Showing 891 reviews

February 02, 2024

Service Advisor failed to communicate to his technician that caused the problem unsolved. Quality Control of work performed was very poor. More

by emurtidjaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Corona
Report | Print
Feb 03, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

Helpful
February 02, 2024

My go to BMW dealership since 1995. Very friendly staff and their Service Center is exceptional. More

by stephen_chickey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aimee Orona
Report | Print
Feb 03, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 30, 2024

I had a good experience with Buena Park BMW Dealership. Edwin and Abraham were both helpful during the process of shopping for my new car, from the time i had the test drive up to the time that we signed t More

by bettygilea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin and Abraham
Report | Print
Feb 02, 2024 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

Helpful
January 30, 2024

As I thought about it, the employees were more kind and explained the car better More

by Elisa Yi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maya
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Feb 02, 2024 -

BMW of Buena Park responded

Hi Elisa, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

Helpful
January 25, 2024

Very accommodating. It gives you the feeling of comfort when you enter the facility the atmosphere is relaxing. More

by Marlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Report | Print
Jan 29, 2024 -

BMW of Buena Park responded

Hi Marlon, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Helpful
January 17, 2024

Professional and upfront pricing. Video of works very useful. Advisor is up to date with work ti be done. Dealership is very organized. More

by martinrosario1969@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 19, 2024 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 11, 2024

Brandon was super helpful and answered all my questions. I will be sure to ask for him next time. More

by vianca romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 16, 2024 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 03, 2024

Michael Thomas was the best! Helpful and honest and especially not a pushy salesman! If he would have been pushy I would have left! More

by Bambi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomas and Daniel
Report | Print
Jan 06, 2024 -

BMW of Buena Park responded

Hi Bambi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
December 15, 2023

It has always been an easy day working with Chris in the Service Department. Promises kept! More

by cerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Report | Print
Dec 18, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 12, 2023

The advisor Brandon understood my concern and he took cake of everything I needed in time. More

by Brokerfrances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
Report | Print
Dec 13, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Helpful
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