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BMW of Buena Park

Buena Park, CA

Overview
Reviews
Vehicles
4.6
953 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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6750 Auto Center Drive

Buena Park, CA

90621

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Showing 953 reviews

March 01, 2022

Great Customer service! Team was accommodating and clear on my service requirements. Great job! Thanks! More

by veganrebelution
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
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Mar 03, 2022 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 28, 2022

Brought my car in to check on the AC power sockets for both from and back, this is a brand new X5 but there is no power going to both sockets. Dealer kept my car for a full day, gave back to me simply sai More

by alt4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Book
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Mar 03, 2022 -

BMW of Buena Park responded

Hi, we are deeply disappointed by your experience at BMW of Buena Park. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 598-3738 -- we hope to hear from you soon.

February 28, 2022

He lied about the list of repairs that I needed he said I needed some new windshield wipers when I bought new windshield wipers personally, the very week More

by rdonaldray57@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
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Mar 03, 2022 -

BMW of Buena Park responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

February 27, 2022

Service advisor made sure I was taken care of in a timely manner. Was very thorough in explaining details. More

by lizaraiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bjern
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Mar 02, 2022 -

BMW of Buena Park responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2022

Tai and Peter Choe have great customer service skills. They helped me through process. You cannot beat that. Thank you, Tai and Peter. More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tai and Peter Choe
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Mar 02, 2022 -

BMW of Buena Park responded

Hello Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 25, 2022

JuanCarlos is an excellent service advisor. He addresses all needs and he is an honest person. More

by donnamorgan008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JuanCarlos
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Feb 27, 2022 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2022

This was our first time buying a BMW, our salesperson Danny Miller was very personable, knowledgeable, and made the whole car buying experience pleasant. I love my new BMW, I would go back here again and More

by mm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Miller
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Feb 26, 2022 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

February 24, 2022

In and out quickly for minor check of engine. Chris was very professional. Will visit again. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 26, 2022 -

BMW of Buena Park responded

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

Amazing customer service, Juan and Mario best sales representatives and parts technician. I would recommend this dealership More

by Marlon ramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUAN , MARIO
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Feb 26, 2022 -

BMW of Buena Park responded

Hi Marlon, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

Service was good and done as fast as they could do it; the person who wait on me was very professional and knew about his trade; I will definitely return for future service needed. More

by cmatsudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Gonzales
Report | Print
Feb 26, 2022 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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