BMW of Buena Park

I worked with Fabian and he was super helpful and answered all of my questions. answered all of my questions. More

Veronika, Thomas & Najib were great to work with. They were very friendly and professional. Love the my 530e. were very friendly and professional. Love the my 530e. More

I have had a great experience with Tony at the service department. He handled all of my service requests perfectly and was very fast. The BMW of Buena Park has provided a great service! Very satisfied an department. He handled all of my service requests perfectly and was very fast. The BMW of Buena Park has provided a great service! Very satisfied and highly recommended! More

Fabian assisted in a timely manner and provided a lift for ride. I always appreciated the service. for ride. I always appreciated the service. More

Courteous, quick and honest quotes. Very much appreciated. Thank you Christopher Carrillo for your kind service. appreciated. Thank you Christopher Carrillo for your kind service. More

Everyone is always so pleasant and helpful. Great service. Appointments very easy to get when needed. service. Appointments very easy to get when needed. More

Fast easy transaction. Our salesman Skyler went above and beyond! We are very happy with the service we received from BMW! beyond! We are very happy with the service we received from BMW! More

Excellent service! The guys were really helpful and attentive. I would definitely recommend BMW of Buena Park. attentive. I would definitely recommend BMW of Buena Park. More

We took advantage of complimentary free multi-point inspection when we needed to get a transmission oil change. Even with an appointment, the service advisor wasn't able to get the information on the inspection when we needed to get a transmission oil change. Even with an appointment, the service advisor wasn't able to get the information on the findings until the following day. We opted to get the oil change done only and brought the car home. On the way home the car stalled in the middle of the intersection and it was completely dead. It took 2 AAA tow trucks to get the car back to the dealership and since the service department was closed for the day and weekend, we had no car for the weekend. We didn't hear from the service advisor until Monday afternoon at 5 to let us know the problem was the battery. I would expect the problem should have been caught when the multi-point inspection was done. What is the purpose of the multi-point inspection? Incomprehensible. I would not recommend this service department. More

Horrible service department service advisor Linda was not professional. Car was worst than when it was taken in for repairs. called headquarters and management in buena park and the best we got was we can wa professional. Car was worst than when it was taken in for repairs. called headquarters and management in buena park and the best we got was we can waive the inspection fee. They broke the Pump, 4 brake light warning light are now on. We took it in to fix the brakes and fix the passenger door they did 50% of the work. The brakes were not fixed and now we have abs, 4x4, parking brake lights and traction light is on besides being charged $1300.00 when the quote was $1039.00 I had to speak to her and the $1300.00 went back down to 1039.00 a total Rip Off. The sad part we paid and then got the keys. More