BMW of Buena Park

Linda was my service advisor she was very nice and professional fix my car in just one day Thank you Linda professional fix my car in just one day Thank you Linda More

Scott from Buena Park helped me with my vehicle and as usual, was the best. usual, was the best. More

The best service advisor; clean facility. Nice showroom. Front desk people very attentive and customer focused. Front desk people very attentive and customer focused. More

They were quick to answer questions, provided a decent price, and have a good quality vehicle line up. price, and have a good quality vehicle line up. More

Worst purchasing experience ever, sales rep not being knowledgeable, and finance personnel being disrespectful and rushed; after this situation being escalated, the general manager ignored me by not answ knowledgeable, and finance personnel being disrespectful and rushed; after this situation being escalated, the general manager ignored me by not answering my questions and not following up, and now, still have pending issues not being resolved, notification light was on the second day after I purchased, and the key fob battery is empty; I don't know how they certify this vehicle, but this is definitely not acceptable at all!!! More

Great and friendly customer service. Very thorough and good communication every time I bring in my car good communication every time I bring in my car More

My sales rep. Was exceptional and excellent service. I highly recommend mr. Najeeb for his service. highly recommend mr. Najeeb for his service. More

It’s first time for us with BMW Buena Park. Actually, we have appointment with Danny Lee for see a car but when we arrived he no show. He said he doesn’t know about appointment and he no working that day Bu have appointment with Danny Lee for see a car but when we arrived he no show. He said he doesn’t know about appointment and he no working that day But I got confirmation appointment already and a car we want to see sold already no one tell us. We drove more than 25mi to see a car. That’s why we so very disappointed it first impression. Anyway, Sometime unluckiness brings luckiness. I met some guy he saw us no one service. He came to us and ask How he can help us in that time. Nejib, the guy we never met him before. He so good services, so kind with us. He glad to be of service with us to show many car when we want to see it. He say sorry many times about the guy no show and that car sold. That was not Nejib fault. We feel good luck to met him That’s why we decided to buy a car with him. More

Great service advisor, Tony, who stepped up to help out-of-town visitor to the area with an emergency situation on a very short notice and short time to complete the job! I called multiple dealers who out-of-town visitor to the area with an emergency situation on a very short notice and short time to complete the job! I called multiple dealers who didn't seem to care! Truly appreciated it! More

They don’t have enough loner cars and cannot reserve for you. You came and then see if you have car or they can offer some Enterprise rental car (incomparable class at all) which you need to pick up 2 mile you. You came and then see if you have car or they can offer some Enterprise rental car (incomparable class at all) which you need to pick up 2 miles away from Dealership. Disappointed. More