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BMW of Camarillo
Camarillo, CA
138 Reviews
We are BMW of Camarillo. You might expect a car company’s top priority to be cars, but not at BMW of Camarillo. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 138 reviews
October 09, 2026
I am extremely disappointed with my purchase and the lack of resolution. Not only was I provided incorrect information regarding the vehicle, but I discovered undisclosed black dots and marks all over the pa of resolution. Not only was I provided incorrect information regarding the vehicle, but I discovered undisclosed black dots and marks all over the paint of my brand-new car upon delivery. After waiting over six months for this custom build, I am now facing proposals to repaint large sections of a brand-new vehicle. Customer support and the dealership have stalled by claiming the issue is 'under review' rather than doing the right thing to resolve it. Had I known about these defects and the condition of the vehicle, I would never have purchased it. I'm not going to stop until BMW's reputation is destroyed. You are truly some of the worst people I have ever met. More
by Robin S
Employees Worked With
Mattew Lui , Travis Raville
October 07, 2026
Warren my service associate was very helpful and accommodating for me on pickup and drop off times. He listened to my questions and concerns and followed through with solving all the issues. accommodating for me on pickup and drop off times. He listened to my questions and concerns and followed through with solving all the issues. More
by janis
Employees Worked With
Warren Matusds
September 08, 2026
Deceit, Botched Paperwork, and Zero Accountability I purchased a brand new vehicle from BMW of Camarillo out-of-state based on their online reputation, but the experience has been a month-long nightmare purchased a brand new vehicle from BMW of Camarillo out-of-state based on their online reputation, but the experience has been a month-long nightmare. If you are considering buying from them especially remotely avoid this dealership at all costs. Their word means nothing. Delivered Damaged & Broken Promises The car arrived off the transporter with three major pre-existing issues: Driver Side Door: Multiple distinct scratches and scuffs. Sunroof: Deep scratches and a deep chip in the glass panel. Passenger Leather Seat: Severe discoloration and tearing (which BMW corporate later identified as non-warrantable excessive moisture exposure). My immediate instinct was to reject the delivery. However, the dealership explicitly promised that if I accepted the car, they would make everything right. That was a lie to get the car off their lot. Shirking Responsibility Once I took delivery, the stonewalling began. General Manager Travis Raville immediately tried to brush me off and blame the transport company. the dealership even trying to file a fraudulent insurance claim against them. However the transport driver had meticulously documented all the damage on the Bill of Lading when he picked the car up from the dealer lot. They let a damaged car pass PDI, shipped it, and tried to pass the buck. Now they are simply ignoring my emails regarding the $4,300 leather repair. To make matters worse, they botched my WA state registration by forgetting to send the sales tax check they collected during financing to the state. My new car was legally undriveable. I had to float over $10,500 on my personal credit card at the DOL to pay the taxes again and buy trip permits just to keep the car on the road. While they eventually refunded the base tax for compliance reasons, General Sales Manager Kwinn Knight refused to reimburse the remaining surcharges and trip permits incurred entirely due to their paperwork error. His excuse? He blamed "corporate," refused to honor the salesperson's promise to cover it, and disconnected the call. The GM Travis told me not to email him and Kwinn will be handling all issues. This is my third brand-new BMW, and by far the worst dealership I have ever dealt with. They prioritize short-term profit over doing right by their customers. I am now forced to take them to small claims court for the leather repair. Do not make the mistake I made if anything goes wrong, do not expect them to stand behind their service. More
by WisetechieOsSEA
Employees Worked With
Kwinn Knight, Travis Raville
June 30, 2026
Super responsive and great to work with. Purchased a BMW X5 CPO wrap extension. Beat everyone's priceAD responded to my inquiries ASAP. Andrea was great! Purchased a BMW X5 CPO wrap extension. Beat everyone's priceAD responded to my inquiries ASAP. Andrea was great! More
by gregmtbo
Employees Worked With
Andrea
June 26, 2026
Outstanding customer service! Everyone at BMW of Camarillo was professional, friendly, and made the entire experience easy and hassle-free. They were transparent, answered all my Everyone at BMW of Camarillo was professional, friendly, and made the entire experience easy and hassle-free. They were transparent, answered all my questions, and went above and beyond to ensure I was taken care of. I highly recommend them to anyone looking for a BMW and exceptional service. Thank you for a great experience! More
by Blay
Employees Worked With
Marcus C.
