BMW of Camarillo

My family has purchased multiple BMWs from Steve Thomas, and when it came to purchasing my own I couldn't think of going anywhere else. I worked with a couple salesman that just did not seem to want my bus and when it came to purchasing my own I couldn't think of going anywhere else. I worked with a couple salesman that just did not seem to want my business and almost threw in the towel (this is why my overall experience is rated a 4/5). We made one final attempt, and finally spoke with Ryan Amico at Steve Thomas. Ryan was absolutely fantastic, and is the reason I would recommend this dealership to anyone else looking for a BMW at a great price, with great customer service. Ryan made the test drive, vehicle showing, and car purchase completely pleasant, and even fun. What's better is that Ryan was willing and able to negotiate car price, something the other salesman were not. Want a BMW? Give Steve Thomas a call and ask for Ryan. More

I began my search for the best place to buy my car by filling out a form on Edmunds.com. Within a couple of hours, I had about ten replies. Most of them were form letters. Ryan Amico, from Steve Thomas filling out a form on Edmunds.com. Within a couple of hours, I had about ten replies. Most of them were form letters. Ryan Amico, from Steve Thomas BMW in Camarillo, wrote me a personal response asking me more questions about exactly what I was looking for. I live in L.A., and at the time, I wasn't considering driving fifty miles to buy a BMW, especially since there is a BMW dealership literally walking distance from my office. By the end of that first day, Ryan's was the quote to beat, and I had already decided that due to the friendly straightforward volley of e-mails we exchanged, that I wouldn't use his quote to negotiate elsewhere. When I expressed my hesitation about the distance, Ryan also offered to deliver the car to me at my home or office if I preferred. Ryan had the car I wanted in stock, but then I discovered (from him) that the car with the exact specs I wanted (a slightly unusual combination) was being delivered to a dealership in Northern California and he could get it for me by the weekend if I wanted it. To make a long story a little shorter, I picked up the car last weekend, spent at least two hours with Ryan who explained every feature in detail and answered every question. I test drove it, my boyfriend drove it, Ryan even paired my phone to it. And he was as delightful and informed as he had appeared to be via e-mail. The car is exactly what I wanted and I LOVE it. And the hundred miles round trip was well worth it. More

Worked with Chris in the internet department who was easy going and very accommodating. I went in to look at several cars and took some time to think about the decision. I was not pressured or pushed into going and very accommodating. I went in to look at several cars and took some time to think about the decision. I was not pressured or pushed into anything and when I did decide to purchase, Chris handled the paperwork part over the phone. I signed the papers next day on my lunch break and pick up the car. The entire process was simple and pain free. Price was fair and he went the extra mile to retrieve an item left in my trade-in. I recommend this dealer and in particular Chris Knutson. The experience was great and the car is too. More

It is unusual when looking for and purchasing a car that It is unusual when looking for and purchasing a car that one can actually feel the salesperon working "with" them. Not so with Ryan Amico. He listen It is unusual when looking for and purchasing a car that one can actually feel the salesperon working "with" them. Not so with Ryan Amico. He listened to my needs and found the perfect car for me. No hard sell, just doing everything to make the sale a win/win for everyone. Car was ready when I arrived to see/drive, and once the decision was made to purchase, the paperwork and readying the car went as quickly as possible. It was a pleasure working with Ryan and I would highly recommend Ryan and Steve Thomas BMW to others. More

I contacted Ryan Amico in November 2009 and informed him that I wanted to purchase a bigger vehicle. He gave me an idea of my options and related that I should contact him in January 2010. At the beginning that I wanted to purchase a bigger vehicle. He gave me an idea of my options and related that I should contact him in January 2010. At the beginning, of the year, I began discussing with Ryan, my options that were available. I had no idea that within a short span of time that a vehicle would arrive that I truly liked. Ryan is an awesome person, not just a salesman. He made me feel extremely comfortable in purchasing another a vehicle (I was torn in getting rid of my previous BMW)and I felt no pressure. He took his time in explaining everything to me. He is a very patient and knowledgeable person. I am so glad that I had the opportunity to purchase another vehicle from Steve Thomas. More so, I am elated that I had Ryan to assist me through this process. I definitely will visit this dealership again! An extremely satisfied customer, Michelle A. More

I launched an aggressive campaign for a new car in late December of 2009 and reached out to 40-50 dealerships across 3 high end brands. Though the BMW brand and it's competition retain a strong amount of December of 2009 and reached out to 40-50 dealerships across 3 high end brands. Though the BMW brand and it's competition retain a strong amount of prestige and brand equity, the car dealership stereotypes and tactics that we all know and love still hold true. Then you go to Steve Thomas BMW where perception of the car buying experience is blown out of the water. For me, what set the Steve Thomas BMW team apart from every other dealership is the quality of people I worked with. Couple this with the fact they beat the best deal on the market and this was THE BEST car buying experience for me and THE BEST experience my friends have ever heard of. Erik Schroeder was my initial contact. He was flexible and willing to work with me to ensure that both sides got an equitable deal. The day I went to pick up my car, I came in earlier than expected and to make sure I didn't have to wait he helped out his staff in prepping the car. That was above and beyond my expectations and truly appreciated. Though I never met Chris Knutson, he answered all of my questions over the phone. This took place towards closing time and never once did I feel rushed. His answers were very thorough and value added. I worked with Ryan Amico to close the deal and it was the smoothest discussion I've ever been a part of. Up front, honest, and very fair. Very helpful. After the deal was closed Ryan took the time to show my Dad how the I-drive worked. This is something my Dad spoke highly of, because he's never experienced this level of service. No pressure. No ego. No games. Extremely helpful service/assistance. The ST's team's main goal was to make sure that I was as comfortable as possible and ensure that all my needs were met. I can't say enough good things about these guys. They're simply levels above other dealerships and an example to be followed. I strongly recommend that you not waste your time with anyone else. They pro-actively maintain an open line of communication for anything and everything after I drove off the lot. For me, the 80 mile one way commute to close the deal was worth every second. The next car I buy will be another BMW and it will be from Steve Thomas because of the exceptional customer experience provided by Erik, Chris, and Ryan. Ask for them and they'll take care of you. More

I recently leased a 2010 X5 xDrive35d with Chris Knutson. This is my second lease at Steve Thomas and Chris also leased me my 335 coupe in 2007. I live in the San Fernando Valley and, of course, there are This is my second lease at Steve Thomas and Chris also leased me my 335 coupe in 2007. I live in the San Fernando Valley and, of course, there are many dealers to choose from. But Steve Thomas BMW -- and Chris in particular -- is hands down the best! My wife and I are BMW enthusiasts, so Chris is the person we turn to anytime we are in the market. The process is simple; Chris is no-nonsense and gives you the best deal available. He's patient, answers all your questions, and keeps you regularly updated with the status of your car. (Both leases were special builds, built to my specs, so Chris keeps you well-informed of your purchase). Not enough good things to say. Professional, easy to work with and customer focused. I've been really happy with Steve Thomas and highly recommend them if your looking for a great deal and EXCELLENT service. More

Sales process was easy, friendly and haggle free. Special lease deal was honored with no surprises or upsell tactics. The delivery was thorough and the closing was simple. Ryan explained the lease charges wi lease deal was honored with no surprises or upsell tactics. The delivery was thorough and the closing was simple. Ryan explained the lease charges with clarity and even presented options by which to lower payments with extra refundable security. Overall, a smooth, aggravetion-free deal. More

This is my 3rd BMW lease so I know a lot about BMW and their dealerships. First I want to make it a point to advise you to STAY AWAY from Bob Smith BMW (located in Calabasas, CA). The folks at Bob Smi their dealerships. First I want to make it a point to advise you to STAY AWAY from Bob Smith BMW (located in Calabasas, CA). The folks at Bob Smith BMW are the biggest "bait and switch" BMW dealership in the country! I am not the only one who feels this way, Bob Smith BMW is on Rip Off Report (http://www.ripoffreport.com/Search/Bob-SMith-BMW.aspx) for their bad dealings with other customers. I can write an entire book on why to STAY AWAY from Bob Smith BMW, however, I am not one to focus on the negative (so lets get started with my positive experience). If you want the BEST PRICE and a salesmen to treat you like a Family Member, chose Ryan Amico at Steve Thomas BMW (located in Camarillo, CA). Even if you are not located by their dealership, they will safely ship the car to YOUR home (if you want)! When I say BEST PRICE, I truly mean that. He will beat any price offered by any BMW Dealership. In fact, in my case he beat the price by saving me a few hundred dollars per month! That is right... a few hundred dollars per month! The bottom line, Ryan Amico is the KING of all BMW Dealerships! You can contact Ryan Amico via e-mail at RAmico_SteveThomasBMW@gs.reyrey.com OR call his dealership at 866-545-3128 (when calling, MAKE SURE to ask for Ryan Amico). Thank You Ryan Amico!!! More

The overall experience was great. From the first phone call to the dealership visit and finally to the delivery of the vehicle it was seamless and extremely professional. ********************************* call to the dealership visit and finally to the delivery of the vehicle it was seamless and extremely professional. ******************************************************************************************************* More