BMW of Camarillo

I am extremely disappointed in my experience with BMW of Camarillo regarding the purchase of my 2017 Acura MDX. When I purchased the vehicle, the Carfax showed no accident history. Had there been any indic Camarillo regarding the purchase of my 2017 Acura MDX. When I purchased the vehicle, the Carfax showed no accident history. Had there been any indication the vehicle had previously sustained damage, I never would have pursued the purchase and I certainly would not have paid the amount I did for the vehicle. I only discovered the issue a couple of weeks ago while attempting to install a rear cargo basket. In the process, I had to get down low behind the vehicle and look forward underneath the rear bumper area. That is when I noticed the driver-side exhaust had clearly been pushed inward 4-5 inches, strongly suggesting previous rear-end damage or impact. This is not something visible during normal day-to-day use unless you are specifically underneath the vehicle looking in that direction. What is most disappointing is not just the issue itself, but the lack of transparency afterward. A dealership taking a vehicle in on trade and reselling it should perform a thorough inspection. Even if the damage did not appear on Carfax, something like this should have been identified and disclosed before the vehicle was advertised and sold. It was not. I contacted the dealership hoping they would at least acknowledge the concern and attempt to work toward a reasonable resolution. Instead, they refused to do anything. I never imagined I would have to second-guess the honesty and transparency of a dealership regarding whether a vehicle was truly in the condition represented by the Carfax and the sales process. Unfortunately, I was wrong. Moving forward, this is clearly something I will now have to investigate much more carefully anytime I purchase another vehicle. Integrity and transparency matter when customers are making major financial decisions. Unfortunately, my experience with BMW of Camarillo left me feeling misled and unsupported once the sale was completed. More

Had starter replaced on my 328i BMW last week at BMW of Camarillo. The total cost was $3,383, including $2,086 in labor at $298/hour and $1,118 for the starter motor, plus additional charges for gaskets an Camarillo. The total cost was $3,383, including $2,086 in labor at $298/hour and $1,118 for the starter motor, plus additional charges for gaskets and hardware (invoice attached on Yelp review). Typical pricing for this repair? Read comments on reddit BmwTech from BMW technicial support. Yelp has 96 one star reviews for BMW of Camarillo - read. More

On November 25th, 3025, the general manager (Travis Raville) of this dealership showed who he really is as a person. A person with multiple personalities and very rapid personality changes. When I Raville) of this dealership showed who he really is as a person. A person with multiple personalities and very rapid personality changes. When I was discussing with him about the battery warranty, the following happened: He told me that if we were alone on the street, he would have already hit me. Then he asked me if I was homosexual, because according to him homosexuality is a sin, that God was watching me, and that God would send me to xxxx. After that, he said that I didn’t even have any money because I drove a 2007 car. Inside, I kept thinking: this man is crazy, he’s an extremist religious person with an ego, who thinks he’s superior to everyone. More

BMW of Camarillo – Buyer Beware! ! I never thought I’d be writing a review like this—especially about a BMW dealership, let alone in my hometown—but my experience with BMW of Camar ! I never thought I’d be writing a review like this—especially about a BMW dealership, let alone in my hometown—but my experience with BMW of Camarillo has been nothing short of appalling. I purchased a used BMW in May 2025, trusting that a certified dealership would stand behind their vehicles and their brand reputation. The car had barely been on the lot 24 hours, and I was assured it had undergone a thorough inspection. Unfortunately, that trust was misplaced. Within 10 days of purchase, the car required a repair for a damaged hose, something I was told was “driver error,” despite having driven it fewer than two weeks. The dealership kept my car for 42 days while waiting for the correct part from Germany, during which I made my first car payment on a vehicle I couldn’t even drive. Fast forward just a few months later, and with fewer than 3,500 miles driven, the engine suddenly overheated on the freeway. I had the car towed 128 miles to BMW of Camarillo, where I was immediately hit with an estimate exceeding $5,500!! When I expressed concern that I may have been sold a lemon, I was met with zero compassion or accountability. Service Advisor Greg Lara flatly told me the part that failed is “common to leak.” If that’s true, why wasn’t it inspected or replaced before the sale? Trying to salvage the situation, I arranged to have the car towed to an independent shop nearby, only to be told that BMW of Camarillo would not release my vehicle until I paid a $300 inspection fee. No exceptions. No empathy. No care that I had purchased the car FROM THEM just months earlier. The other shop, Camarillo Independent, fixed the exact issue for $1,100 total…a fraction of BMW’s quote. Their honesty, professionalism, and transparency stood in stark contrast to the dismissive, transactional treatment I received at BMW of Camarillo. This dealership does not uphold the level of integrity, compassion, or accountability that one should expect from the BMW brand. Their “customer service” ends the moment you sign the paperwork. If you’re considering buying a used vehicle here—don’t. If you expect ethical service—look elsewhere. If you value being treated with basic respect as a paying customer—avoid BMW of Camarillo. More

I’m not someone who normally writes reviews, but my experience with BMW of Camarillo has left me no choice. I purchased a vehicle from them and had it transported to New York City. Throughout the sa experience with BMW of Camarillo has left me no choice. I purchased a vehicle from them and had it transported to New York City. Throughout the sales process, I was repeatedly assured that the car had been thoroughly checked over and was in 100% amazing shape. It was also advertised as a Certified Pre-Owned (CPO) vehicle, only for me to be told at the last minute during financing that it wasn’t certified after all. The car was listed with 46,000 miles, but during paperwork, I discovered it had actually been driven an additional 5,000 miles as a demo vehicle by Sam, the General Sales Manager himself. None of this was disclosed upfront. When the vehicle arrived, it had a check engine light on, non-working ambient lighting, and squeaking brakes also the rotors were completely warped. Soon after, it was diagnosed with a major engine issue that rendered the car completely undrivable. I tried multiple times to come to a solution, reaching out directly to Sam, but he was absolutely no help. He took his hands off the situation entirely and told me to contact BMW Corporate for “after warranty assistance”, which he clearly knew wouldn’t lead anywhere. BMW Corporate then told me that only the dealership could authorize a goodwill repair, and BMW of Camarillo refused to help. I’ve now been left with a $70,000 vehicle that doesn’t operate, plus I’m being held responsible for storage and labor fees at the BMW dealership that is currently diagnosing the issue. All I want is to get my car working I’m not asking for anything more than what’s fair. If the car had truly been checked and in the condition they claimed, none of this would be happening. This entire experience has been a nightmare. Buyers beware especially if you’re purchasing from out of state. Get everything in writing, and have the vehicle independently inspected. BMW of Camarillo has shown zero accountability and no interest in helping resolve the problem they handed off to me. More