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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.6
1,326 Reviews
When you step through the front entrance of BMW of Cape Cod, a Premier Companies business, you leave your concerns and struggles at the door. We're committed to providing an exceptional dealership experience to each and every one of our customers, whether they've come to us for BMW sales, affordable financing and leasing, reliable auto parts or expert BMW service. At the end of the day, we wouldn't be here without you! We sell exceptional driving experiences at this BMW dealership near Harwich, MA. We provide shoppers with a transparent sales process, a secure pricing structure and some of the best cars on the road today. Our new vehicle inventory is made up of everything from captivating BMW 4 Series convertibles and coupes to powerful X5 SUVs to sporty 5 Series sedans. Our pristine new vehicles are truly a sight to see and a treat to test-drive, but you can also score luxurious vehicles at more economical prices by buying from our used inventory. For your convenience, you'll find the same price on used vehicles at any Premier Companies dealership. That means you can stop driving to and fro to compare the costs and concentrate on finding a car you'd love to drive. Whatever you decide to buy, trust our BMW finance experts to set up a payment plan that works for you. Regularly service your BMW at a qualified facility and you'll be driving it for many miles and many years to come. At BMW of Cape Cod, you can be certain that your vehicle will be repaired by true professionals. Our BMW service staff is focused on correct and meticulous automotive upkeep; we're all about keeping you safe on the road. If it's parts that you are after, our BMW dealership near Plymouth is a great place to buy OEM BMW parts and accessories. Come to us the next time you need to replace a faulty component or personalize your vehicle -- you won't regret the decision! Call or visit BMW of Cape Cod today. We're located at 500 Yarmouth Road in Hyannis, MA. We hope to see you soon!
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,326 reviews

March 01, 2023

This service was the best that I experienced at this dealership. Previously my experiences were negative. The service advisor on this visit, Charlie, was honest and very helpful! More

by kperillo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
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Mar 02, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to hear that Charley provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 26, 2023

The only problem I had was setting up service appt online. I never received confirmation and had to call to schedule . Everything else was fine. More

by ANNAP100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Feb 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that you had some difficulty with our online scheduling. We will certainly share this review with our team and hopefully, it will improve. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 26, 2023

The service advisors, technicians and wait area are all excellent. We are kept up to date during service. Professional. More

by FREDBERNARDO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Feb 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 24, 2023

I highly recommend BMW of Cape Cod. Their service department does thorough work and they came in under the price they gave me to do the work to my car. They are a friendly staff as well More

by Jondore512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 20, 2023

Exceptional service! Everything was completed on time and at the price originally quoted! Definitely will be serving here again! More

by Amerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt, Maeve Maher, Charley Claffey, Madison Mascarelli
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Feb 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 18, 2023

Richard and James were stand out amazing - helpful and so wonderful. I will be highly recommending BMW cape cod because of Richard and James! So thankful for their help!! More

by jessicaelizabethnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington
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Feb 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Jessica! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard and James met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Alex Robbins - Sales Manager arobbins@drivepremier.com

February 18, 2023

$570 to replace a cracked plastic tail light is incredibly high. Unlikely that I’ll by a BMW again. More

by doug
Recommend Dealer
No
Employees Worked With
Madison Mascarelli
Report | Print
Feb 22, 2023 -

BMW of Cape Cod, A Premier Company responded

Doug, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 17, 2023

Courteous dependable accommodating comfortable environment, easy in and out, car wash thorough, service excellent. Sales excellent More

by MARGARET.NOWAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Feb 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Margaret, Thank you so much for your excellent review! We are so glad that Maeve had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 15, 2023

Friendly, professional, efficient and courtesy demonstrated by Charley! I blew a run flat coming over the bridge from Albany NY. The team got me in and out in an hour! More

by JIMPRS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with Charley here at BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 15, 2023

Service was great car was ready when promised with all work done with complete satisfaction More

by Brianmcgowan1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt, Maeve Maher
Report | Print
Feb 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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