BMW of Cape Cod, A Premier Company

Excellent Service Department I used to drive all the way to Boston from the tip of the Cape to avoid the former BMW dealership located in Hyannis and their depressed service manag I used to drive all the way to Boston from the tip of the Cape to avoid the former BMW dealership located in Hyannis and their depressed service managers - the staff at funeral homes were far more pleasant. Thank goodness for the new ownership, service staff, and building that represents BMW of Cape Cod. Rebecca in the service department is outstanding, as is the manager of the department. No more long, overnight trips to Boston; the best is now here. More

Outstanding! BMW of Cape Cod is 5-Star! The professionalism of the employees is outstanding and the facility/selection is beyond amazing! The whole team involved w BMW of Cape Cod is 5-Star! The professionalism of the employees is outstanding and the facility/selection is beyond amazing! The whole team involved was great and Anthony was spot on with getting everything I wanted seamlessly. Highly recommended! More

Wonderful experience! I worked with Tim Muldoon and I can say that it was the best car buying experience I've had to date. Tim was absolutely wonderful and very responsive. I worked with Tim Muldoon and I can say that it was the best car buying experience I've had to date. Tim was absolutely wonderful and very responsive. He gave me his personal mobile and I contacted him many times regarding the pros and cons of a specific car that I had my eye on. Tim was great to work with and I really feel that he was looking out for my best interest. His exact words "You're not wasting my time at all! Even if you do go with a different brand, I just want to make sure that you're getting a good value". He is truly a class act and helped me through this process, which can be rather daunting to someone that does not have a lot of knowledge about cars. The dealership is beautiful. There is a great waiting area and they treat everyone that walks in the door like gold. Wonderful coffee/beverage station and plenty of snacks. Very comfortable leather chairs in the waiting room and I won't mind sitting and waiting when my vehicle gets serviced. The finance manager (Richard) was wonderful as well as Ethan Harrington who spent almost two hours showing me how my new car works and all of the bells and whistles. He even put in the new mats for me and switched out the license plate holder upon my request. They really left no stone unturned. I'm happy to be part of the Premier BMW family and will continue to purchase my future cars from this dealership. Anyone considering a BMW should visit this dealership and ask for Tim Muldoon, you'll be happy that you did! More

Outstanding service I was looking to order a 2017 540i XDrive. I dealt with James Carbonell. He provided excellent service and was very responsive to all my questions. I was looking to order a 2017 540i XDrive. I dealt with James Carbonell. He provided excellent service and was very responsive to all my questions. More

Great dealership!!!! It was a pleasure working with Ben Whitney I was interested in a 2016 400 series sedan and Ben explained all my options. Their pricing makes it simp It was a pleasure working with Ben Whitney I was interested in a 2016 400 series sedan and Ben explained all my options. Their pricing makes it simple and easy to decide. Thanks again Ben! More

Possibly the best car buying experience ever. I'm sharing my experience so others can benefit from it. If I tell you we weren't a bit apprehensive walking in, it'd be a lie. This was by far the m I'm sharing my experience so others can benefit from it. If I tell you we weren't a bit apprehensive walking in, it'd be a lie. This was by far the most fun we've had buying a new vehicle. Tim Muldoon was our sales rep. He's passionate about BMW and very knowledgeable, with lots of fun facts and eager to test drive any model or all of them. We test drove several before we fell in love with the X4. Once you buy one of these amazing vehicles, you are faced with the dilemma of having the largest array of fun features at your finger tips except you don't have a clue until you meet Kyle Dailey (aka Genius) Kyle knows every inch of these vehicles and he's a lot of fun to talk to. A great coach with a natural ability to share his knowledge. And yes, you can go back to him anytime. for making the experience so special, fun and painless. More

Best Customer Service Ever! Mr. Richard Harrington was great! From sales to finance to service...nobody is better than BMW of Cape Cod. This is my 8th BMW & I wouldn't think to Mr. Richard Harrington was great! From sales to finance to service...nobody is better than BMW of Cape Cod. This is my 8th BMW & I wouldn't think to go anywhere else - they are EXPERTS! More

Terrible overpriced service . Paid $972 for rear brakes and they didn’t even reset the service indicator. $620 to replace a battery and now there are electrical issues with the c . Paid $972 for rear brakes and they didn’t even reset the service indicator. $620 to replace a battery and now there are electrical issues with the car. Plus the usual oil/grease stains inside the car every time it gets serviced. More

A class act Anthony Laham is a terrific salesperson. Ask for him if you go this nice new facility. He arranged to prep a used X3 at short notice, explained ever Anthony Laham is a terrific salesperson. Ask for him if you go this nice new facility. He arranged to prep a used X3 at short notice, explained everything clearly, was very well informed on the details of the vehicle we were looking at, did not pressure us to buy but told us he was more interested in helping us discover what vehicle would suit us. We did not buy a car at this dealership because we found another that was right for us at another dealership. Still, when we told him that we would not be buying, he congratulated us on finding the car we needed. We will recommend Anthony to our friends. More

great experience I honestly can say this was the best car buying experience I have ever had. I didn't believe it was possible to get this level of service on the cape I honestly can say this was the best car buying experience I have ever had. I didn't believe it was possible to get this level of service on the cape. The salesman Joe was knowledgeable and patient. The finance manager explained everything, the paperwork took less than 20 minutes. everything was electronic . This place was amazing. and so was everyone I dealt with More