BMW of Cape Cod, A Premier Company

Everything went well and Charley was efficient and professional. My only disappointment is that I expected the usual car cleaning, as listed In the work order but did not receive it. I was told i woul professional. My only disappointment is that I expected the usual car cleaning, as listed In the work order but did not receive it. I was told i would get a coupon for a detailing but have received it. More

This dealership was AMAZING to work with! ! Knowledgeable, courteous, timely, honest & professional. Highly recommend A++ ! Knowledgeable, courteous, timely, honest & professional. Highly recommend A++ More

Excellent service and staff. Friendly and kept me up to date when it would be ready. Friendly and kept me up to date when it would be ready. More

All are efficient and a pleasure to work with. They were on schedule and the waiting area is comfortable with coffee and snacks. No complaints! They were on schedule and the waiting area is comfortable with coffee and snacks. No complaints! More

Just about everyone in the facility, other than the gentleman who opened the door as I drove out, seemed disinterested in the people around them. I got the impression they would prefer no people were t gentleman who opened the door as I drove out, seemed disinterested in the people around them. I got the impression they would prefer no people were there so that they could concentrate on the "important" stuff - paperwork and technology. They go through the motions - That's at best - average. More

The actual Service was fine once it was done. The lack of communication was troubling- it’s a new 2023 car. Was thinking only 1 day. It was in shop for 4 full days. I understand everywhere is sho The lack of communication was troubling- it’s a new 2023 car. Was thinking only 1 day. It was in shop for 4 full days. I understand everywhere is short staffed, a phone call wound have been all it took. Was told a call would be made with update, no call made. Car was returned unwashed or vacuumed as it states it was done. More

Great service and great people to deal with. Will be going back again for sure! Will be going back again for sure! More

It's Always easy to be a satisfied customer with clear communication and a lyft communication and a lyft More

For me the dealership is conveniently located, the facilities are very well maintained and the staff is helpful. The process to set up an appointment is easy and they kept me informed on the progress facilities are very well maintained and the staff is helpful. The process to set up an appointment is easy and they kept me informed on the progress and timing of the work. More

Unfortunately the car stopped working one week after. More attention could have prevented this, knowing its an old car. More attention could have prevented this, knowing its an old car. More