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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,326 Reviews
When you step through the front entrance of BMW of Cape Cod, a Premier Companies business, you leave your concerns and struggles at the door. We're committed to providing an exceptional dealership experience to each and every one of our customers, whether they've come to us for BMW sales, affordable financing and leasing, reliable auto parts or expert BMW service. At the end of the day, we wouldn't be here without you! We sell exceptional driving experiences at this BMW dealership near Harwich, MA. We provide shoppers with a transparent sales process, a secure pricing structure and some of the best cars on the road today. Our new vehicle inventory is made up of everything from captivating BMW 4 Series convertibles and coupes to powerful X5 SUVs to sporty 5 Series sedans. Our pristine new vehicles are truly a sight to see and a treat to test-drive, but you can also score luxurious vehicles at more economical prices by buying from our used inventory. For your convenience, you'll find the same price on used vehicles at any Premier Companies dealership. That means you can stop driving to and fro to compare the costs and concentrate on finding a car you'd love to drive. Whatever you decide to buy, trust our BMW finance experts to set up a payment plan that works for you. Regularly service your BMW at a qualified facility and you'll be driving it for many miles and many years to come. At BMW of Cape Cod, you can be certain that your vehicle will be repaired by true professionals. Our BMW service staff is focused on correct and meticulous automotive upkeep; we're all about keeping you safe on the road. If it's parts that you are after, our BMW dealership near Plymouth is a great place to buy OEM BMW parts and accessories. Come to us the next time you need to replace a faulty component or personalize your vehicle -- you won't regret the decision! Call or visit BMW of Cape Cod today. We're located at 500 Yarmouth Road in Hyannis, MA. We hope to see you soon!
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,326 reviews

October 01, 2020

The service department is super friendly, very efficient and answers all questions with knowledge. The quality of work is excellent. I would highly recommend BMW More

by CHERI_BERENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Oct 02, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for recommending BMW of Cape Cod, Cheri! We appreciate your kind words!

October 01, 2020

Great dealership, no pressure. After a extensive search and visiting multiple dealerships Premier was the most enjoyable interaction we had. Timothy Muldoon was our sales person and was great with communic More

by Emilyhmorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon
Oct 01, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for recommending BMW of Cape Cod, Emily! We're so happy to hear that Timothy and our team delivered an excellent sale! See you next time!

September 30, 2020

Service Dept welcomed me and addressed needs promptly. Offered transport bu opted to wait. Waiting area was clean and comfortable. Requested and was willingly provided with notary public to sign certain More

by PAULVDOANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul , Maeve Maher
Sep 30, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for your 5-stars, Paul! We're so happy to hear that BMW of Cape Cod got you back on the road safely! See you next time!

September 30, 2020

I’ve been so busy at work that I had to cancel and rebook my appointment and inadvertently wrote down the wrong day -showing up a day early for my appointment! The service team handled my screwup without mi More

by cindy.parola
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Sep 30, 2020 -

BMW of Cape Cod, A Premier Company responded

This is what we like to hear, Cindy! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us at BMW of Cape Cod!

September 28, 2020

great place to buy a new BMW. towards the end of the transactions. the salesman was very unresponsive, emails, text, we didn't even have figures until the day before. Other than that we would buy here a More

by sventriglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Richard Harrington
Oct 05, 2020 -

BMW of Cape Cod, A Premier Company responded

First, congratulations and thank you for your continued business! Our goal at BMW of Cape Cod is to provide exceptional customer service and it is important to know when we fall short of that. Your feedback helps us to grow and continue to improve our process. Thank you again for the feedback and enjoy your new BMW.

September 27, 2020

Excellent buying experience during the pandemic. I did all the research and knew what I wanted. James processed my order and my dream car arrived a month later. Best thing to happen in 2020! The technicia More

by EDIEHAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carbonell
Sep 28, 2020 -

BMW of Cape Cod, A Premier Company responded

This is what we love to hear, Edie! We're so happy that James took such great care of you at BMW of Cape Cod! Let our team know how we can assist you in the future!

September 27, 2020

the team at premier bmw took the time to go through my car and not only repair the problem but found a couple other problems and took care of it with no hastle,they gave my wife a new loaner and returned More

by LEESCOTTDEERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt
Sep 28, 2020 -

BMW of Cape Cod, A Premier Company responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at BMW of Cape Cod! See you next time!

September 26, 2020

I am a little concerned. I thought the service included checking tire pressure, my tire pressure was low in the right front tire. My “next service “ was not reset. I am not sure if I can reset it. It is a More

by Another happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The service person was Al
Oct 12, 2020 -

BMW of Cape Cod, A Premier Company responded

Yes, I would love to further assist by clarifying what was completed during your recent service visit. Due to the anonymity of these reviews, I am unable to determine who this is, so I would kindly ask that you contact me directly at 508-648-2869, Paula Gangemi - I am available anytime.

September 26, 2020

The service was excellent and Mauve was very professional and courteous. My first time to this dealer and very happy with the service. Thank you More

by NOREBERGGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Sep 28, 2020 -

BMW of Cape Cod, A Premier Company responded

Welcome to BMW of Cape Cod! We're so happy to hear that Maeve earned your 5-stars! We look forward to working with you again!

September 26, 2020

While all employees were courteous, the wait was long, and the wrong part ordered. I had to return, for a second time. I was not given a complete explanation for the mistake. More

by lzevitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt, Maeve Maher
Oct 05, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for providing feedback regarding your recent service visit and for the kind words you shared regarding our service team, we are very lucky to have such a dedicated team. It is important for us to hear when we fall short of delivering a 5 Star experience, it helps us to grow and improve our process. Please accept our apology for not providing a clear explanation of what occurred regarding your repair and the wrong part being ordered. We look forward to seeing you during your next service visit.

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