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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.6
1,326 Reviews
When you step through the front entrance of BMW of Cape Cod, a Premier Companies business, you leave your concerns and struggles at the door. We're committed to providing an exceptional dealership experience to each and every one of our customers, whether they've come to us for BMW sales, affordable financing and leasing, reliable auto parts or expert BMW service. At the end of the day, we wouldn't be here without you! We sell exceptional driving experiences at this BMW dealership near Harwich, MA. We provide shoppers with a transparent sales process, a secure pricing structure and some of the best cars on the road today. Our new vehicle inventory is made up of everything from captivating BMW 4 Series convertibles and coupes to powerful X5 SUVs to sporty 5 Series sedans. Our pristine new vehicles are truly a sight to see and a treat to test-drive, but you can also score luxurious vehicles at more economical prices by buying from our used inventory. For your convenience, you'll find the same price on used vehicles at any Premier Companies dealership. That means you can stop driving to and fro to compare the costs and concentrate on finding a car you'd love to drive. Whatever you decide to buy, trust our BMW finance experts to set up a payment plan that works for you. Regularly service your BMW at a qualified facility and you'll be driving it for many miles and many years to come. At BMW of Cape Cod, you can be certain that your vehicle will be repaired by true professionals. Our BMW service staff is focused on correct and meticulous automotive upkeep; we're all about keeping you safe on the road. If it's parts that you are after, our BMW dealership near Plymouth is a great place to buy OEM BMW parts and accessories. Come to us the next time you need to replace a faulty component or personalize your vehicle -- you won't regret the decision! Call or visit BMW of Cape Cod today. We're located at 500 Yarmouth Road in Hyannis, MA. We hope to see you soon!
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,326 reviews

August 21, 2020

Easy to make appt. greeted immediately. Courteous and professional staff. Appreciated complimentary car cleaning . Waited at dealership. Waiting area very clean and safe. Great experience More

by dmknaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Aug 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Satisfied customers make us happy so this is fantastic to read! We're so happy to hear that our team provided a 5-star service experience for you! We appreciate the feedback! - BMW of Cape Cod

August 21, 2020

Such a positive experience. They found exactly the car we wanted on a ship inbound from Germany somewhere in the Atlantic. Price negotiations were fair and painless, and to top it off, they delivered the More

by Cape Codder
Recommend Dealer
Yes
Employees Worked With
James Carbonell
Aug 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your experience with us! We're so happy to hear that we provided an excellent car-buying experience! See you next time!

August 20, 2020

I scheduled an online appointment and even received a text the day before confirming my appointment but once I arrived there wasn't any record of my appointment, but Corey took care of me and I got to ke More

by RK
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for bringing this to our attention. We're happy to hear that Corey still took great care of you during your scheduled service appointment. We will look into our online scheduling system and address this issue so that does not occur again. - BMW of Cape Cod

August 19, 2020

I was in for my 10k service. They found a problem with one of my tires and treated me great. Thank you Premier the service was outstanding. More

by DUMAZACH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Nee, Maeve Maher
Aug 19, 2020 -

BMW of Cape Cod, A Premier Company responded

This is what we like to hear! Thank you for trusting BMW of Cape Cod for all of your service needs!

August 18, 2020

I will not return. It's all about money and lots of it. 150 dollars for an oil change?! Another 150 just to look at my windshield washer fluid. Another 150 dollars to look at a part that doesn't work pr More

by COVE2574
Recommend Dealer
No
Employees Worked With
Maeve Maher
Sep 04, 2020 -

BMW of Cape Cod, A Premier Company responded

We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you are open to discussing this further please call us at 508-815-5500, ask for Nicholas Laham, General Manager. We greatly appreciate the opportunity to make things right and work towards earning back your business.

August 17, 2020

Work product is always well done. Was a bit disappointed with my last service; car was kept at the dealership initially for 2 days waiting for parts, which turned into 3 days to complete the repair leaving More

by B.J.FRANCIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Aug 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to provide your feedback, B.J. We understand your time is valuable and apologize for the inconvenience. It has been a challenge under the current circumstances to navigate thru COVID, in regards to parts supply & delivery. Our goal is to provide our customers with exceptional customer service each time they visit us. We will certainly strive to meet this goal during your next service visit. Thanks, Nick Laham - General Manager - 508-815-5500

August 17, 2020

It was a pleasure purchasing a vehicle at BMW Cape Cod. I owe a special thanks to Ben Whitney for his perseverance in securing the vehicle I requested. More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Aug 18, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, PJ. We will pass along your kind review to Ben! See you next time!

August 15, 2020

Great experience. One other customer not wearing a mask and nobody from dealership spoke to him. Big issue. Don't put cookies out since it forces customers to remove their mask. More

by michaelsavello
Recommend Dealer
Yes
Employees Worked With
Don't know.
Aug 20, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for bringing this to our attention, Michael. We appreciate your feedback.

August 12, 2020

We have bought cars from both BMW and Chrysler and had great service on buying and service. The service employee was not on the list but he was good More

by wgood16
Recommend Dealer
Yes
Employees Worked With
Alfted
Aug 13, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to leave BMW of Cape Cod, this 5-stars review!

August 12, 2020

I arrived at this dealership without appointment and was greeted with accommodating, professional, and knowledgeable staff. I got a great rate with bmw financing, which made the purchase process that much More

by ldarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Nicholas Laham
Aug 12, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for recommending BMW of Cape Cod! We're so happy to hear that Ben and Nick provided you with a 5-star car-buying experience! We look forward to seeing you at your first service appointment, Ida!

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