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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,325 Reviews
Call Dealership (508) 815-5500
View Awards

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,325 reviews

April 11, 2023

Slow, no call back to schedule service, no timely call back with updates, always pushing for more work to be done. More

by JUDMAN96
Recommend Dealer
No
Employees Worked With
Charley in service. Arthur before him.
Report | Print
Apr 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 11, 2023

Well done. Keep up the good work. Staff, techs and advisors are conscientious and thorough. More

by Taylormotorcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Montiero, Charley Claffey, Aurthur Joyce, Madison Mascarelli
Report | Print
Apr 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 10, 2023

Mauve has always been a true professional every time I go there for service. I did not purchase my BMW there but they were still very helpful in my car buying search. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Apr 11, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with Maeve and our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 08, 2023

Been very happy with Cape Cod BMW for service - fast check in, service and nice dealership. More

by Pschaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Apr 09, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 05, 2023

Staff are top-notch! Service is always as expected and delivered on-time as promised. More

by B.MORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Apr 06, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 01, 2023

Love my new car! ! It was a breeze to purchase and they had a lot of inventory More

by SACHSY123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Capparella, Chris Spence
Report | Print
Apr 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for choosing BMW of Cape Cod, A Premier Company! Congrats on your new purchase, and let us know if we can be of any more assistance! Alex Robbins - Sales Manager arobbins@drivepremier.com

April 01, 2023

Competent, courteous knowledgeable and nice efficient location and friendly front desk as we’ll as mechanics More

by Richard G Kelley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’ remember any names
Report | Print
Apr 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Richard, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 29, 2023

Maeve Maher was professional, efficient, and customer-oriented. Dealership is top-notch. Modern, clean, bright. More

by KEVINCMAGUIRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 31, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear Maeve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kevin, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 26, 2023

Excellent service. Excellent customer service. Fair pricing. Fast. Overall a great dealership. I shall return! More

by Peter D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher, Charley Claffey, Madison Mascarelli
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Peter, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 26, 2023

Premier BMW is exceptional everytime I’m in for service. It is a pleasure & there has never been a negative moment. More

by lfmason10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher, Charley Claffey, Madison Mascarelli
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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