
BMW of Cape Cod, A Premier Company
Hyannis, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone at BMW Hyannis was very helpful. It was a lovely experience. I am happy with my new hybrid x3. The transaction was quick and easy. experience. I am happy with my new hybrid x3. The transaction was quick and easy. More
prompt, courteous, clear regarding issues. helpful regarding licence renewal. loaner ready right away..work completed expeditiously and pick up easily accomplished. necessary care completed. dealershi regarding licence renewal. loaner ready right away..work completed expeditiously and pick up easily accomplished. necessary care completed. dealership clean and careful More
Service/oil change I had the oil changed on my X5 and Maeve was my service adviser, she was a pleasure to deal with and provided me with a new 3 series loaner. My car wa I had the oil changed on my X5 and Maeve was my service adviser, she was a pleasure to deal with and provided me with a new 3 series loaner. My car was ready on time, cleaned washed and ready to go. BMW of Cape Cod is definitely a Premier Company! Thanks again, Maeve More
Very quick response and a pleasure to work with. Joe and Rich made my transaction very fluid. I will consider BMW of Cape Cod for my next purchase. Rich made my transaction very fluid. I will consider BMW of Cape Cod for my next purchase. More
2 Recalls Had 2 recalls performed. Dropped the car off Sunday night, but the car wasn't ready until Thursday. Thought that was a bit lengthy, hence the 4 star Had 2 recalls performed. Dropped the car off Sunday night, but the car wasn't ready until Thursday. Thought that was a bit lengthy, hence the 4 stars rather than 5. More
Great service. Thank you. My late husband bought his car from you and loved your dealership so I have continued with the service even though travel to and from Nantucket is difficult with the boat reser car from you and loved your dealership so I have continued with the service even though travel to and from Nantucket is difficult with the boat reservations. More
It was a very pleasant visit. This was the first time I visited your dealership. I was greeted by Maeve who told of what the service consisted of and how long it would take. All my questions were answered. visited your dealership. I was greeted by Maeve who told of what the service consisted of and how long it would take. All my questions were answered. I would seriously consider leasing a Call from you in the future. I’m extremely satisfied! More
Had a great experience shopping for my car. Everybody was very pleasant. Great customer service, many thanks to Ben, Richard, Bela and Paul. Absolutely recommend this dealership very pleasant. Great customer service, many thanks to Ben, Richard, Bela and Paul. Absolutely recommend this dealership More
If only service could run like sales! Sales, especially James, is a model for any customer service organization: responsive, proactive, warmly genuine, efficient, and did I say responsive? Sales, especially James, is a model for any customer service organization: responsive, proactive, warmly genuine, efficient, and did I say responsive? Service is unfortunately challenging. We dread calling in, getting a loaner, being treated genuinely and not a number, getting responses after leaving messages. It is most frustrating. Sales is five stars plus. Service is a struggle. We are not new to BMW. We have seen more efficiency with service in the past. But the last couple of years has been tough. Your customers deserve follow-up and follow-thru. Please. More
Awesome service Al is professional with great customer service. He reassured me that my car’s issue would be taken care of as quick as possible. I felt like I was i Al is professional with great customer service. He reassured me that my car’s issue would be taken care of as quick as possible. I felt like I was in really good hands. More