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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,325 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,325 reviews

July 18, 2020

Nail in tire The work done was great but tire too expensive and the car was there all weekend and I was out of a car and no one offered me one they also did a oil More

by LEAHKESTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alfred Erdos
Aug 03, 2020 -

BMW of Cape Cod, A Premier Company responded

Leah - I'm sorry that you were not satisfied with your service experience. We apologize for not offering you a loaner car while your vehicle was here. We would like to discuss this in greater detail, one of our team members will reach out to you within 48 hours. Thanks, Nick Laham - General Manager - 508-815-5500

July 18, 2020

Very nice job. Corey is an excellent representative for Premier BMW. He’s professional, made sure all of the services that I requested got done in good order. And, w More

by BP22339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 20, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for trusting Corey at BMW of Cape Cod! We appreciate you choosing us for all of your automotive needs! See you next time!

July 18, 2020

The dealership was terrific! BMW of Cape Cod provided pick up/drop off service which we appreciated during the pandemic. The people on the phone and the drivers were great! Thank More

by JSTERN479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Meyer
Jul 20, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod! We're so happy to hear that we provided you with excellent service! See you on your next visit!

July 17, 2020

Service experience made easy! From dropping my vehicle to the service area, to picking it up when it was ready was an extremely stress free experience! Maeve was friendly, profe More

by Grateful customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jul 20, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod! We're so happy to hear that Maeve and our team delivered excellent customer service during your service visit! See you next time!

July 17, 2020

very organized and attentive staff. I also enjoyed the reading material.Service was timely and appears to be good( since the car is relatively new and we did not expect any issues) More

by LORAINEB71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory German
Jul 17, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for your review, Loraine! We appreciate you trusting BMW of Cape Cod for all of your automotive needs!

July 16, 2020

Courteous, efficient, pleasant. Easy to deal with. Disappointed because of coffee missing. Everything else was just superb. It would have been nice to have a charge for my hybrid, although it seemed More

by hermanrosen
Recommend Dealer
Yes
Employees Worked With
Al Erdos *****
Jul 16, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for visiting BMW of Cape Cod! We look forward to seeing you at your next visit!

July 15, 2020

Service Experience Myles was very friendly and efficient. He gave me an accurate estimate of the price and called me promptly when my car was ready to be picked up. More

by MOGORMAN1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt
Jul 15, 2020 -

BMW of Cape Cod, A Premier Company responded

This is what we love to hear! We're so happy to hear that Myles delivered a great service experience at BMW of Cape Cod! We look forward to your next visit!

July 15, 2020

My experience with Tim Muldoon has been first rate. From the beginning of the sales/leasing process, Tim provided superb customer service and was extremely responsive to all of my questions and needs. I am More

by Jstaffordmcgill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon
Jul 16, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for your confidence in BMW of Cape Cod! We're so happy to hear that Tim earned your 5-stars! We look forward to your next visit!

July 15, 2020

Regular maintenance I waited for my vehicle to get a standard maintenance service and they did a great job and finished in a reasonable amount of time. More

by bizhoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jul 16, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for supporting BMW of Cape Cod! We hope to assist you with all of your automotive needs!

July 15, 2020

Wonderful service as always. Very friendly and knowledgeable. Very unhappy with my call 1 month later asking for $50 deductible. Understand a mistake was made and up to me to pay. Very unhappy wit More

by Nancygmiller1
Recommend Dealer
Yes
Employees Worked With
Corey ?, Myles Leavitt , Rebecca Meyer, Maeve Maher
Jul 16, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for servicing with BMW of Cape Cod, Nancy. We apologize for the miscommunication error and would like to see where we made the mistake. Please reach out at your earliest convenience, Nick Laham - General Manager - 508-815-5500

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