BMW of Cape Cod, A Premier Company

I waited for 90 minutes in the dealership for my car to be serviced. Nothing unusual with that experience. However, during that time, I saw most of the employees not wearing masks. It would be one thing to be serviced. Nothing unusual with that experience. However, during that time, I saw most of the employees not wearing masks. It would be one thing to not wear them when talking with other employees but this was employees talking to customers. The customers were wearing masks. Highly irresponsible makes me not concerned about driving the extra hour to another BMW dealership. More

Wonderful service as always. Very friendly and knowledgeable. Very unhappy with my call 1 month later asking for $50 deductible. Understand a mistake was made and up to me to pay. Very unhappy wit knowledgeable. Very unhappy with my call 1 month later asking for $50 deductible. Understand a mistake was made and up to me to pay. Very unhappy with how it was handled by Myles More

Great Place to Buy Your Car Saw the dealer ratings were good so visited the dealership to begin the process of buying a new car. Sales process was transparent and responsive but Saw the dealer ratings were good so visited the dealership to begin the process of buying a new car. Sales process was transparent and responsive but not high pressure. Questions were answered forthrightly and sales person helped us navigate the numerous (and often overlapping) accessories and packages so we are able to acquire the car with the features that we value. The negotiation process was not protracted and I feel was fair. I recommend BMW of Cape Cod as a good place to buy your car. I would go back to buy my next car. The people are easy to work with and the facility is modern and can provide the service required by the technology-laden cars now offered. More

Every time I step into BMW of Cape Cod I’m always treated like family from bringing the car in to leaving it’s always enjoyable like family from bringing the car in to leaving it’s always enjoyable More

Dealership exceeded all expectations and provided a very easy and comprehensive servicing process from beginning to end. The waiting area was also a plus and was COVID readied easy and comprehensive servicing process from beginning to end. The waiting area was also a plus and was COVID readied More

Regular service My trip to BMW was for a regular service appointment. Maeve did a great job checking me in and telling what services were offered. I was called whe My trip to BMW was for a regular service appointment. Maeve did a great job checking me in and telling what services were offered. I was called when the car was ready and the entire experience was safe and easy. More

A little disappointing with customer service. No calls when they said they would - twice. Had to call to get status of vehicle. Got a text saying they’d text and they never did. when they said they would - twice. Had to call to get status of vehicle. Got a text saying they’d text and they never did. More

AC service Car brought in for AC service and recall. Drop off was easy, efficient. Pick up was arranged for after hours and as expected. Given covid requireme Car brought in for AC service and recall. Drop off was easy, efficient. Pick up was arranged for after hours and as expected. Given covid requirements, was minimal inconvenience with masks. More

Maeve was very helpful at our last service appointment. After sharing a concern with my AC she suggested a service that solved the problem. Appreciate the attention and quick fix. Thanks! After sharing a concern with my AC she suggested a service that solved the problem. Appreciate the attention and quick fix. Thanks! More

Staff are extremely professional. I prefer to get my car serviced on the Cape instead of NJ!! They never try to Push unnecessary repairs on me serviced on the Cape instead of NJ!! They never try to Push unnecessary repairs on me More