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BMW of Cape Cod, A Premier Company
Hyannis, MA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,325 reviews
July 04, 2020
Purchase of X3 This is my third purchase of an X3 and very Happy with car and process. James Carbonell made the process simple. I also look forward to good years of This is my third purchase of an X3 and very Happy with car and process. James Carbonell made the process simple. I also look forward to good years of service ahead. More
by LORRAINECOWHEY
Verified CustomerEmployees Worked With
James Carbonell
July 03, 2020
All of the salespeople and other associates at Cape Cod BMW were extremely attentive to my needs, helping me to determine what model of BMW would fit best. Joe Martin was especially helpful throughout the BMW were extremely attentive to my needs, helping me to determine what model of BMW would fit best. Joe Martin was especially helpful throughout the entire process of purchasing my vehicle. More
by Capeshe
Employees Worked With
Richard Harrington, Bela Rua, Joe Martin, Jesse Swa
July 03, 2020
Smooth and Courteous Service Visit Easy stress free visit to replace a battery. All staff observed proper covid guidelines and the place was spotless. Loaner car was readily available a Easy stress free visit to replace a battery. All staff observed proper covid guidelines and the place was spotless. Loaner car was readily available as well. More
by POINTMAN_32
Employees Worked With
Corey, Myles Leavitt
July 03, 2020
Ben and company were very accommodating. Even though I was most likely purchasing the least expensive vehicle in the lot, they treated me in a very professional manner. Will recommend to friends and famil was most likely purchasing the least expensive vehicle in the lot, they treated me in a very professional manner. Will recommend to friends and family. More
by Chasvickers
Employees Worked With
Ben Whitney, Richard Harrington, Bela Rua
July 03, 2020
Great service! Our car went in for service because the “service engine soon” light was on. We needed a software update and new tires on our car. We brought our car b Our car went in for service because the “service engine soon” light was on. We needed a software update and new tires on our car. We brought our car back home two days later and the “brake” caution light came on so we contacted our service coordinator, Myles Leavitt. He was wonderful. He had someone drive a loaner to our hone (25 miles away and off Cape), and pick up our car. After having the problem repaired our car was returned to us a couple of days later. We went to go for a drive that night and the “service engine soon” light was on! Another call to Myles the next morning and he sent someone immediately to leave us a loaner and pick up our car. They kept it for several days and test drove it before returning it to us. They also had our car taken for its annual state inspection. I want to especially commend Myles as he kept us informed with what was happening. He was very helpful and understanding. More
by SUSANWAINIO
Employees Worked With
Myles Leavitt
July 02, 2020
We are 100% pleased and satisfied with the service and staff at Premier BMW in Hyannis. The service is always prompt and reliable. The staff members are all friendly, courteous and helpful. It is a pleasu staff at Premier BMW in Hyannis. The service is always prompt and reliable. The staff members are all friendly, courteous and helpful. It is a pleasure to do business with them. More
by Kbwalkerrn
Employees Worked With
James Carbonell, Richard Harrington, Bela Rua
July 02, 2020
Excellent service at this dealership. Appointment matched my availability, met with courteous service rep, Maeve who set up service to address all my concerns. Love the car wash too! my availability, met with courteous service rep, Maeve who set up service to address all my concerns. Love the car wash too! More
by BBEGANNY
Employees Worked With
Maeve Maher
July 01, 2020
Excellent experience James Carbonell and everyone I worked with at Premier we’re very professional and helpful. They listened well and met all of my needs. I highly recomm James Carbonell and everyone I worked with at Premier we’re very professional and helpful. They listened well and met all of my needs. I highly recommend this dealership to anyone wanting to purchase or lease a car. More
by lszanto
Employees Worked With
Paul, James Carbonell, Richard Harrington
July 01, 2020
Not very efficent I made appointments for 2 cars at 10 am on the same day assuming they would be worked on at the same time (efficient). Service worked on them one at a I made appointments for 2 cars at 10 am on the same day assuming they would be worked on at the same time (efficient). Service worked on them one at a time. If they knew that in advance we could have worked on one car then brought the other in (efficient). In stead one can was returned one on the day then the next one the following day (inefficient). Additionally, one item that required repair wasn't fixed which will require an additional appointment (inefficient). More
by A.MAHER13
Employees Worked With
TBD
