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BMW of Cape Cod, A Premier Company
Hyannis, MA
1,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 26, 2020
Excellent follow through on complicated repair job I am very pleased with the repair work that was done on my BMW convertible. It required a complex repair to the hard-top. Corey German was the Servi I am very pleased with the repair work that was done on my BMW convertible. It required a complex repair to the hard-top. Corey German was the Service Manager on my repair. He kept me abreast of how things were coming along from beginning to end, and he was very helpful & professional throughout. I would also like to recognize the technician, Dustin Ward, who worked on my vehicle. As I said, it was a complex repair that basically required completely dismantling, and then re-assembling, my hard-top. It needed to be done by someone who was highly-trained & knew what they were doing. Dustin went out of his way and worked extra hard to successfully complete this long and tedious job. More
by Bill McCann
Verified CustomerEmployees Worked With
Corey German; Dustin Ward
June 25, 2020
Exceptional service and customer satisfaction Professional service personnel that insure your auto is repaired to your complete satisfaction. I have complete satisfaction from the new purchase thr Professional service personnel that insure your auto is repaired to your complete satisfaction. I have complete satisfaction from the new purchase through 4 years of service. More
by Bob K.
Employees Worked With
Tim Muldoon, Myles Leavitt , Rebecca Meyer
June 25, 2020
Handled a difficult problem well I had my old BMW delivered from Nantucket to this dealership to have an electrical problem fixed. The service department found that the car needed mu I had my old BMW delivered from Nantucket to this dealership to have an electrical problem fixed. The service department found that the car needed much more work than made sense to do. When I decided to just scrap the car, the sales team took title, arranged for a salvage company to come get it, disposed of the vehicle, and offered my a $500 discount on any car I chose to purchase, even though they made virtually nothing on the service visit. I really appreciated their taking care of a problem for me. More
by TMAYOPOULOS
Employees Worked With
Myles Leavitt , Joe Martin
June 25, 2020
Outstanding service!! I took my car in for a recall and I was assured they would take all the precautions so that I would feel safe. They met all my expectations and more. Thank you. I was assured they would take all the precautions so that I would feel safe. They met all my expectations and more. Thank you. More
by LMANDER14
Employees Worked With
Myles Leavitt
June 22, 2020
My experience at the dealership was great there are most kind ,welcoming and helpful. Thank you Myles, see you on the next service thanks again. kind ,welcoming and helpful. Thank you Myles, see you on the next service thanks again. More
by tiffeany88
Employees Worked With
Myles Leavitt
June 22, 2020
BMW #4 My wife’s 2020 X3 is the fourth BMW we have purchased from BMW of Cape Cod. All purchase experiences have been professional and service appointment r My wife’s 2020 X3 is the fourth BMW we have purchased from BMW of Cape Cod. All purchase experiences have been professional and service appointment reminders are very helpful. A first class dealership. More
by Martello
Employees Worked With
Ben Whitney, Richard Harrington, Bela Rua
June 21, 2020
Recall on Air bags I was very pleased with service, service provided me with reminders the week preceding my visit, however, I actually do not need reminders as I alrea I was very pleased with service, service provided me with reminders the week preceding my visit, however, I actually do not need reminders as I already had it on my calendar. I was very pleased that service cleaned my car, as well. More
by MCCABEMAUREEN
Employees Worked With
Tim Muldoon, Myles Leavitt
June 19, 2020
Thank you. Myles did a terrific job communicating in a timely and complete manner to get my car serviced on Saturday after I left it at the dealer late Friday ni Myles did a terrific job communicating in a timely and complete manner to get my car serviced on Saturday after I left it at the dealer late Friday night in response to an issue while on the highway. Thank you! More
by POSHEA0
Employees Worked With
Myles Leavitt
June 17, 2020
Frightening Myles was polite and helpful. However, I am an Infectious Disease and public Health Physician and I am taking this pandemic seriously. People in th Myles was polite and helpful. However, I am an Infectious Disease and public Health Physician and I am taking this pandemic seriously. People in the waiting room were not wearing masks and some employees were walking around with no mask at all spitting into their phones and passing by much too close. I had someone waste their day to drive down from Provincetown so that I wouldn't have to stay in a waiting room. I was told it should be done by 4pm and when I returned I was told it was done and being washed. I told my ride to go home and I would follow shortly. Then found out it hadn't even been inspected yet (my reason for the appointment) and that they didn't do inspections, it had to be sent out. I had no place to be with all these unmasked people walking around. (Myles always wore a mask). It was a horrible experience. I have also dealt with BMW of the Main Line during the pandemic and it was a totally different experience. The sanitized the car when you got there and covered it with plastic while it was worked on. They gave me a sanitized loaner car and then sanitized the car before I got it back. Everyone was wearing masks and gloves More
by pam25
Employees Worked With
Myles Leavitt
June 16, 2020
I contacted the dealership to have a check engine light addressed. The service department let me know that they could work my vehicle in pretty much any day that week if I could drop off for the whole day. addressed. The service department let me know that they could work my vehicle in pretty much any day that week if I could drop off for the whole day. 2 days later I had dropped the vehicle and was pleasantly surprised to hear that the issue was covered under an extended warranty. I picked up my freshly washed and serviced vehicle later that day. Always a great experience bringing my vehicle here for service! More
by Huddle28
Employees Worked With
I think I also spoke to Corey to book the appointment , Myles Leavitt
