BMW of Cape Cod, A Premier Company

I received wonderful service and prompt pick up exactly for the time scheduled. I am very happy to give Premier my business. I recommend this company to everyone. It is a pleasure. for the time scheduled. I am very happy to give Premier my business. I recommend this company to everyone. It is a pleasure. More

Prompt service Even though a number of additional items needed to be taken care of (in addition to the regularly scheduled service items), such as some computer glit Even though a number of additional items needed to be taken care of (in addition to the regularly scheduled service items), such as some computer glitches and State Inspection, the vehicle was ready on time as promised. Great service! More

You asked me for my review, here it is I had just purchased the car from your dealer approximately 2 or 3 weeks before my service appointment. In that time I found the right tire was rubbin I had just purchased the car from your dealer approximately 2 or 3 weeks before my service appointment. In that time I found the right tire was rubbing on the inside fender well cover whenever I made a fairly tight turn. Also that one of the trunk cargo tie down grommets was missing. The last item is the radio looses reception. Its terrible. Not so bad on the highway but locally around town its like I'm driving with an old AM radio from the 70s. When I dropped the car off I showed the service advisor the wheel wheel well issue and head light access panel missing, the missing cargo grommet, (and he also pointed out one was broken) and told him about the radio reception. I even told him the locations to drive the car where I loose reception daily. I dropped the car on Wed at 1:00 and was called with an update about 4:30 telling me they were going to have to order parts and I will be notified when the car is ready. 1) The wheel well rubbing was fixed great. They replaced the rubbing piece and also the missing headlight access cover. Thank you. 2) The trunk grommet that was missing was installed but the broken one was not replaced. (Not the end of the world but I was disappointed) 3) I did get my state inspection sticker taken care of at the same visit Thank you. 4) And now for the radio issue. When the advisor called me and said the radio was all "checked out and no faults recorded he also stated that's normal for "LIKE MODEL CARS". Seriously? I traded in a 2013 328i and that radio never ever faded out like this one. I could turn the knob for the station control and pretty much every other click get a station. Not this car! I drove my sons 2015 428i with no fade issues in the same areas. I had a co worker listen to the station I listen to in his 2013 X5 with no fading issues. I was told maybe the original owners used XM radio and that's why they never had an issue......Well that doesn't have anything to do with me. It does have the Harmon Kardon package and defiantly didn't expect this. More

Too easy I looked at the car online left a message because it was after closing. Ben called the next morning and asked if I would like to take it for a drive I looked at the car online left a message because it was after closing. Ben called the next morning and asked if I would like to take it for a drive They let me have the car for a couple of hours to bring it back to home so my wife could see it. We have purchased 3 cars from Premier oops 4 and all have been very smooth and absolutely no pressure. For the little Service we have needed it has always been perfect. So if you are thinking BMW check them out first. Good job to the whole team. John More

My service was excellent and my assigned service person and corey was fantastic. I appreciate him staying in touch throughout the week And would highly recommend him and corey was fantastic. I appreciate him staying in touch throughout the week And would highly recommend him More

One of the best buying experiences I’ve had. Straight forward, honest and accommodating. Easy to engage through web/email and in person. Will be back. forward, honest and accommodating. Easy to engage through web/email and in person. Will be back. More

My car was promptly received at my scheduled drop off time. My service coordinator, Cory, reviewed my services to be performed. When i returned for the vehicle all services were performed and the car wa time. My service coordinator, Cory, reviewed my services to be performed. When i returned for the vehicle all services were performed and the car was clean. More

Great experience! Ben Whitney was a pleasure to work with. He was extremely knowledgeable and accommodating. Ben made the whole experience as great as it was. Would highly recommend! with. He was extremely knowledgeable and accommodating. Ben made the whole experience as great as it was. Would highly recommend! More

Tim is an absolute pleasure to deal with. I called the morning of and he had vehicles ready for me to test drive an hour later. Got everything set up and I came back the next day to sign everything and wa morning of and he had vehicles ready for me to test drive an hour later. Got everything set up and I came back the next day to sign everything and was in and out in an hour. Tim is knowledgeable, answered many text messages, and continues to stay in touch. This is my second purchase dealing with Tim and BMW of Cape Cod. Bella at the front desk is always so cheery and helpful and when I see Rebecca in service I am well taken care of. Thank you all! -Cassidy More

I was put at ease by the dealer during the initial inquiry with their professionalism and consideration during the ongoing world events. They have excellent social distancing practices, and an easy sa inquiry with their professionalism and consideration during the ongoing world events. They have excellent social distancing practices, and an easy sales experience. More