BMW of Cape Cod, A Premier Company

They were prompt and treated my family and I with respect. Salespeople were knowledgeable and friendly. When I received my vehicle, I found a scratch on the bumper that we are currently trying to res respect. Salespeople were knowledgeable and friendly. When I received my vehicle, I found a scratch on the bumper that we are currently trying to resolve. More

As usual the best at taking customer service seriously. It’s why I have bought two cars from Premier dealerships. Miles was very professional and made the service easy. It’s why I have bought two cars from Premier dealerships. Miles was very professional and made the service easy. More

everything you would expect of BMW for quality , had the revision done and even with the pandemic everything went smoothly. Joe Martin is a great guy and easy to work with and will find the best de , had the revision done and even with the pandemic everything went smoothly. Joe Martin is a great guy and easy to work with and will find the best deal for you. More

Buying a car during the Covid 19 slow down In spite of masks and social distancing it was possible to see drive and buy a car this month. Staff courteous and helpful. Never expected to “shop on In spite of masks and social distancing it was possible to see drive and buy a car this month. Staff courteous and helpful. Never expected to “shop online” for vehicle but it worked with sales person there to answer questions. More

From the first walk in the door, attentiveness and professionalism all the way thru driving my new car off the lot. Very impressive. I felt very well taken care of. professionalism all the way thru driving my new car off the lot. Very impressive. I felt very well taken care of. More

We appreciated Tim Muldoon calling us about a certain car that he thought would be good for us. Turns out we ended up leasing the car. Guess Tim was right. that he thought would be good for us. Turns out we ended up leasing the car. Guess Tim was right. More

Ken was helpful, pleasant and professional. He made me feel like I was a special customer! Almost wanted an excuse to come back soon! Thanks feel like I was a special customer! Almost wanted an excuse to come back soon! Thanks More

Pretty Good - Brought in car for rubbing noise when braking I get my 2007 BMW 335 XI serviced at this dealership regularly. I brought in the car for a persistent rubbing noise while braking and an AWD, ABS & DS I get my 2007 BMW 335 XI serviced at this dealership regularly. I brought in the car for a persistent rubbing noise while braking and an AWD, ABS & DSC system fault. The problem was diagnosed as a front left axel boot leak and a broken front left axel. Those were replaced along with two front struts. The total bill was a little under $4,000. The car was dropped off on a Friday morning and picked up the following Wednesday once the parts were delivered and the repair completed.I was provided with an X3 M40i loaner which was very nice! When I picked up the car and drove it off the lot, I noticed that the rubbing sound had not been fixed and that the fluids had not been topped off as the car needed a half quart of oil and the Windshield Washer Fluid light was on. I returned the car to the dealer promptly and pointed out the issues and was issued the loaner again. The customer service rep was apologetic and took the car back in to have the front brakes checked. The rotors were machined and the brakes pads given a new surface. the car was test driven and the problem was corrected. The vehicle was delivered the following day without additional charge which I appreciated. The customer service representative was cordial and polite and helpful in determining the problem and acting to address it promptly. More

Overall it was a very good experience. Due to covid there was some slight disconnect in communication, but other then at Ben was great! The pick up process was seamless! And the car looked beautiful. Ben wen was some slight disconnect in communication, but other then at Ben was great! The pick up process was seamless! And the car looked beautiful. Ben went above and behind to make sure the car looked amazing. More

Excellent service both from Bela the admin to James C Excellent service both from Bela the admin to James C the salesman and most surprising Paul the genius assistant went over and above to make this a Excellent service both from Bela the admin to James C the salesman and most surprising Paul the genius assistant went over and above to make this a memorable experience the best ! More