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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,325 Reviews
Call Dealership (508) 815-5500
View Awards

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,325 reviews

March 25, 2023

Unfortunately, I went in for an oil change and when I got home and saw the service video, there was a nail in the tread but it was not removed?!?!?! The service person showed there was no leak but I couldn’t More

by MARGIEMELTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell -excellent!!!, Charley Claffey
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Margie, feel free to contact us at your convenience. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

The service team at BMW of Cape Cod are a competent , knowledgeable, accommodating and friendly team. More

by NRTREVISAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Bela Rua, Maeve Maher, Charley Claffey, Chris Laham
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

Cust serv rep Charley did a great job. Video of serv tech was very informative More

by WF.RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Charley Claffey
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

The work was done as promised and in the time I expected. There was another problem found and addressed. The waiting area is very pleasant. More

by MJLORENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

BMW of Cape Cod provided me with quick and professional service. Thank you for your help More

by LVOLLANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 24, 2023

Dealership was a pleasure to work with. Everyone on staff was gracious and helpful. Looking forward to servicing my car there in the future. More

by SWEINSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony was excellent as well. , James Carbonell, Nicholas Laham, Maeve Maher, Chris Spence, Charley Claffey, Madison Mascarelli
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 24, 2023

Service was prompt and everyone was very professional. I moved to the Cape last April and happy to have a new service provider. More

by BOBMUNRO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Madison Mascarelli
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 24, 2023

In general my experience has been fantastic. During my most recent experience mistakes were made. More

by JPNEWBERRYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Maeve Maher, Charley Claffey
Report | Print
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 23, 2023

This is the 3rd car I have bought from Tim and 5th car from Premier! He is very professional every purchase I have made has been handled with care you can just tell he’s well organized. I won’t ever buy f More

by ELG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Nicholas Laham, Bela Rua, Alex Robbins, Chris Spence, Chris Laham
Report | Print
Mar 24, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for your feedback on your recent visit to BMW of Cape Cod, A Premier Company. I'm glad to hear that Tim was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you to enjoy your new vehicle! Alex Robbins - Sales Manager arobbins@drivepremier.com

March 23, 2023

Have just completed service at BMW of Cape Cod due to recall issue.Tony taken care of quickly and professionally.They provide good service and work to take care of their costumers. More

by Jay
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Report | Print
Mar 24, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks, Jay. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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