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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,325 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,325 reviews

May 23, 2020

Recent service Excellent and friendly staff, very timely and thoughtful. No wait to check in. Staff very in tune with cleaning due to the current Covid 19 virus. More

by Dan65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt
May 23, 2020 -

BMW of Cape Cod, A Premier Company responded

We appreciate your business, Dan, and our team looks forward to serving you again soon!

May 22, 2020

Bought a certified 2016 X1. Price was extremely fair and the process was super easy. Best car buying experience ever by far. Everyone was super helpful and there was never any sales pressure. Car was in More

by JRGoLo
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Bela Rua
May 22, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new X1! All of us at BMW of Cape Cod, A Premier Company are glad to have you as a customer.

May 21, 2020

Went in for a regular oil change... I liked that BMW notified us that is was time and it was relatively easy to get an appointment. I will say, however, each time we have brought the ve More

by cwlald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the service person's name.... It was on his tag, but he didn't introduce himself....
May 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Hello, Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and please let us know if we can be of any assistance.!

May 21, 2020

Great to deal with! Easy purchase and easy pick up! Car was cleaned perfectly and sanitized as well which is really nice during these times! More

by gretone7
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Bela Rua
May 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Gretone, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2020

Professional Staff My wife and I were very pleased with the four individuals who dealt with our vehicle purchase. Ben was very helpful and informative; Jesse dealt with More

by OTISPORTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Richard Harrington, Bela Rua, Jesse Swa
May 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company.

May 21, 2020

Fantastic Service and inspection appointment Everything went off without a hitch I could not ask for anything else especially with the tough Covid 19 issues we More

by joel240
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Laham, Myles Leavitt
May 22, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, A Premier Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2020

Exceptional customer sensitivity, sales and service I purchased a new BMW 4 years ago from Cape Cod BMW and have been impressed from the first day. Exceptionally knowledgably sales and service personne More

by Bob K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Myles Leavitt , Rebecca Meyer
May 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Bob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience working with Myles and the team here at BMW of Cape Cod, A Premier Company.

May 20, 2020

Good customer service Although I was passed along to various customer service representatives rather than dealing with just one, they all followed through with getting the More

by KATHRYNMCASEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey, , Myles Leavitt , Kristine Sullivan
May 20, 2020 -

BMW of Cape Cod, A Premier Company responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2020

Best dealership on the Cape Over the years, I’ve enjoyed working with James, Kyle, Rebecca and Maeve. They have all been professional, knowledgeable, friendly and accommodating. More

by KDURANT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Rebecca Meyer, Maeve Maher, Kyle Dailey
May 18, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 16, 2020

Review Phone service was excellent. Thank you Kennedy! Personal interaction a bit cold. I'm not sure who I dealt with regarding paperwork. I think it was More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Nicholas Earle, Kennedy Goncalves
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