
BMW of Cape Cod, A Premier Company
Hyannis, MA
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Recent service Excellent and friendly staff, very timely and thoughtful. No wait to check in. Staff very in tune with cleaning due to the current Covid 19 virus. Excellent and friendly staff, very timely and thoughtful. No wait to check in. Staff very in tune with cleaning due to the current Covid 19 virus. More
Bought a certified 2016 X1. Price was extremely fair and the process was super easy. Best car buying experience ever by far. Everyone was super helpful and there was never any sales pressure. Car was in the process was super easy. Best car buying experience ever by far. Everyone was super helpful and there was never any sales pressure. Car was in outstanding condition and ready as promised. More
Went in for a regular oil change... I liked that BMW notified us that is was time and it was relatively easy to get an appointment. I will say, however, each time we have brought the ve I liked that BMW notified us that is was time and it was relatively easy to get an appointment. I will say, however, each time we have brought the vehicle in, there were recall notices that were taken care of. While this is not a criticism of the service department, it is of great concern to us that maybe we chose the wrong car. We've had it for a year now and between mechanical issues and recalls, we've been in four times..... that's way more than we ever experienced with our Mercedes C300 or other BMWs prior to that. Thanks. More
Great to deal with! Easy purchase and easy pick up! Car was cleaned perfectly and sanitized as well which is really nice during these times! was cleaned perfectly and sanitized as well which is really nice during these times! More
Professional Staff My wife and I were very pleased with the four individuals who dealt with our vehicle purchase. Ben was very helpful and informative; Jesse dealt with My wife and I were very pleased with the four individuals who dealt with our vehicle purchase. Ben was very helpful and informative; Jesse dealt with everything related to the car’s operation in a friendly yet professional manner. Bela as very welcoming both days we had occasion to visit and Richard handled the sale and finances very competently while explaining all facets of the procedures. More
Fantastic Service and inspection appointment Everything went off without a hitch I could not ask for anything else especially with the tough Covid 19 issues we Service and inspection appointment Everything went off without a hitch I could not ask for anything else especially with the tough Covid 19 issues we are faced with. More
Exceptional customer sensitivity, sales and service I purchased a new BMW 4 years ago from Cape Cod BMW and have been impressed from the first day. Exceptionally knowledgably sales and service personne I purchased a new BMW 4 years ago from Cape Cod BMW and have been impressed from the first day. Exceptionally knowledgably sales and service personnel that go the extra mile to insure you are satisfied. Myles and the Service department insure every question and concern is answered and there is thorough follow up to insure you are totally satisfied. More
Good customer service Although I was passed along to various customer service representatives rather than dealing with just one, they all followed through with getting the Although I was passed along to various customer service representatives rather than dealing with just one, they all followed through with getting the information I needed and keeping me informed. More
Best dealership on the Cape Over the years, I’ve enjoyed working with James, Kyle, Rebecca and Maeve. They have all been professional, knowledgeable, friendly and accommodating. Over the years, I’ve enjoyed working with James, Kyle, Rebecca and Maeve. They have all been professional, knowledgeable, friendly and accommodating. I wouldn’t go anywhere else to buy a new car or to have my car serviced and I feel very safe and comfortable working with you during these unsettling times! More
Review Phone service was excellent. Thank you Kennedy! Personal interaction a bit cold. I'm not sure who I dealt with regarding paperwork. I think it was Phone service was excellent. Thank you Kennedy! Personal interaction a bit cold. I'm not sure who I dealt with regarding paperwork. I think it was Nicholas. Although my bill stated that the car was washed and vacuumed, it was not, which was an unwelcome surprise. More