BMW of Cape Cod, A Premier Company

Online purchase Unfortunately, I started this online purchase just as the COVID 19 Pandemic was accelerating in the U.S. I had a specific BMW model in mind, and found Unfortunately, I started this online purchase just as the COVID 19 Pandemic was accelerating in the U.S. I had a specific BMW model in mind, and found it at at this dealership. The sales process went about a smoothly as i could have hoped for my first purchase of a car online. Joe Martin was great to work with. It took 2 days for me to find the car, contact the dealership, agree to purchase, and get a bank check into their hands. Joe found a scratch on the door he wanted fixed, which I appreciated. Then it took 10 days to get the car ready for delivery. The car was scheduled for delivery on March 24. Massachusetts went into lock down on March 23rd. I heard nothing from the dealership until March 27, when they told me they were looking for a truck to deliver the car by the end of March. The car arrived on Apr 13, 1 month after I paid for it. I understand the pandemic was a factor on some of the delay. However, I was disappointed in the dealership's efforts to get the car to me, since they went back to work for parts and service by the end of March. More

In these days of COVID-19, BMW Cape Cod made me feel very comfortable with the service of my vehicle. They limited the number of customers allowed to check in to a scheduled appointment and a practice would comfortable with the service of my vehicle. They limited the number of customers allowed to check in to a scheduled appointment and a practice would appear to be proper safety and distancing procedures More

Purchased a used late model Porsche 911 Turbo S cabriolet Great service .I would certainly purchase from this dealership again .Joe and Richard were very professional people . Very friendly .This was a expens Great service .I would certainly purchase from this dealership again .Joe and Richard were very professional people . Very friendly .This was a expensive car ,I bought it and very happy with my purchase .of course trust in this case was very important to me . More

Usual Great Service BMW of Cape Cod runs an extraordinary operation. It's clean as a whistle and efficient. Our Service advisor, Corey, was super attentive and helpful. BMW of Cape Cod runs an extraordinary operation. It's clean as a whistle and efficient. Our Service advisor, Corey, was super attentive and helpful. We have never had a bad experience at this dealership. More

Set ice was good and friendly. However, it is extremely frustrating that we had to buy a new tire because the is no warranty on factory installed run flat tires. Spending nearly $300 is nothing to sneeze a frustrating that we had to buy a new tire because the is no warranty on factory installed run flat tires. Spending nearly $300 is nothing to sneeze at. Tire companies and BNW fall way short in thi category. More

Service was excellent. They gave me a loaner (which was unexpected). Corey was great to deal with. Took care of all the issues. Love that they wash and vacuum your car every time! unexpected). Corey was great to deal with. Took care of all the issues. Love that they wash and vacuum your car every time! More

Had occasion to bring in my 328 I for service and to address one recall issues service was conducted in a timely manner I was disappointed when told my service light was on an it would be $150 to diagno address one recall issues service was conducted in a timely manner I was disappointed when told my service light was on an it would be $150 to diagnose the problem the day after brought my car to my local mechanic he put the vehicle on his computer for FREE then asked if I stored the vehicle for the winter to which I said I did he explained to me that most likely the battery ran low and tripped several service markers he reset the service light and asked that I return so he could look at it again my disappointment liyes in the fact that he did this all for no cost to me when I would have been charge $150 to most likely tell me the same thing not sure I will be returning for service More

Great service at BMW of Cape Cod: courteous, professional and efficient all done in an appropriately safe, socially distant environment. Everyone was friendly and focused on making customers feel comfortable and efficient all done in an appropriately safe, socially distant environment. Everyone was friendly and focused on making customers feel comfortable during these stressful times. Thank you! More

Service was exceptional. Very professional and they made sure they understood any issues. The service department is also very accommodating . Highly recommend Premier BMW to other BMW owners sure they understood any issues. The service department is also very accommodating . Highly recommend Premier BMW to other BMW owners More

BMW of Cape Cod is #1 in my Book In late March my husband and I purchased our 3rd X5. We went in to see our go to sale associate, Tim Muldoon, just to take a look and within the next In late March my husband and I purchased our 3rd X5. We went in to see our go to sale associate, Tim Muldoon, just to take a look and within the next three hours went home with our brand new 2020 X5. Tim and friends always make purchasing a new car the ideal experience. The entire crew there is top notch. We are regular customers and have never been anything but completely satisfied with the service and product this dealership represents. We will certainly continue our relationship with this wonderful dealership for years to come. You can't beat driving a BMW!!!! More